We have a java client for downloading orders from Amazon MWS.
We use:
MaWSJavaClientLibrary-1.1.jar
MWSClientJavaRuntime-1.0.jar
MWSOrders_2013-09-01_v2020-10-20.jar
We download an xml with users data, with also shipping details (address, city, zipcode and so on...)
Begining from half 2020, we didn't receive customer name and address anymore. I mean that those 2 tags in xml were not passed anymore. We realized that something was changed in Amazon MWS for GDPR and security reasons.
We compiled a form online where we sent to amazon lots of informations about how we use those data.
However, we have not understand what we have to do in order to get those data again in xml.
Our client continues to work as usual, beu we continue to get xml without customer name and address.
Last email from amazon says:
Good morning,
thank you for your reply. As this issue is unrelated to your Developer Profile role assignments, we recommend that you review the information available in the links below for information on this topic.
Since the new API for Sales Partners (SP-API) is officially available, we are no longer issuing new credentials for MWS and are not updating existing MWS access roles. From now on, it is possible to develop applications in multiple regions with a single set of SP-API credentials.
More information on SP-API can be found here:
https://developer.amazonservices.it
SP-API documentation on GitHub: https://github.com/amzn/selling-partner-api-docs
If you still need assistance on this topic, you can submit a MWS or SP-API technical support request here: https://developer.amazonservices.it/gp/mws/contactus.html
Thank you for selling with Amazon.
is there anyone that had same problem and can help us to retrieve those information again please?
Thanks
Related
I recently configured Service Cloud for my organization and for the most part it is working great. We do have an issue I can seem to solve though. The first time an internal employee submits a case (email-to-case), there is not a contact record to associate with the case, so the help desk must spend time creating a contact record for the employee before they can proceed with resolving the case. Is there a way to automate or sync with Office 365 to create a contact record for each employee?
I have considered and/tested the options below, but none do what I want:
I have already set up and tested Einstein Activity Capture. This is a great tool but will not sync internal (same email domain) contacts into Salesforce.
I know I can automate an export from Office 365 into an AWS S3 Bucket and then use AWS AppFlow to create/update contact records. This one is feasible, but I have to imaging there is a way to integrate the two platforms without exporting data into a staging area.
I can't use anything that requires manual intervention, like Data Loader.
I have registered to be the developer associated with seller account and filled developer registration and assessment but I got the message 'amazon Mws Secret_Key without qualifications for use.
What did I miss? and how I could get the access Secret_Key?
As of late Amazon has changed the request process. In the past I was able to request access and have access on the same day. Now there is a new and much longer process. After the registration and assessment Amazon MWS will review your request for up to 60 days (this was the case for me). You can check the status by logging into your Amazon seller account and click on case log. If there is no response to your request then it's still in the review process. Something to keep in mind, when submiting your request it is important that your application followed the acceptable use policy and data protection policy to the T.
Information about Amazon MWS access requirements can be found in the Acceptable Use Policy and Data Protection Policy:
http://docs.developer.amazonservices.com/en_US/dev_guide/DG_AcceptableUsePolicy.html
http://docs.developer.amazonservices.com/en_US/dev_guide/DG_DataProtectionPolicy.html
For more information about the Developer Registration and Assessment form, please see the FAQ: http://docs.developer.amazonservices.com/en_US/faq.html
Hope that helps.
I created a Gmail account for development and enabled the APIs for developer console. I generated one API key which I used in my application but now I forgot the Id that I used. I have to upgrade the plan for APIs but for this, I need the Gmail Id. Is there any way I can get the Id?
Ok, So after I have tried different options I was standing in the same position. So I dig all into my accounts and luckily my recovery email id was one of them, so I searched for all the emails from Google having the subject as Security your linked Google Account and sender as no-reply#accounts.google.com this will give you all the Ids associated with it.
The only workaround to fix the issue is to contact "Google API support team"
Just Go to the given link and raise your issue. They will assist you further steps to follow. https://support.google.com/googleapi/?hl=en#topic=7014522
I hope this will help you :)
I intend to develop a client for Amazon's Marketplace webservices (MWS). My requirements would be to update the order, synchronize the order status, get the order details using the APIs they have.
However, I could not find a Sandbox environment to test these scenarios. Amazon has a payment Sandbox I understand, but is there a sandbox available to test these web-services? If not, are there any pointers on how to go about testing the above mentioned scenarios with Amazon MWS?
UPDATE
As seen in the comments to this post, Amazon no longer provides a staging / test environment.
I just had a conversation via sellercentral ticket with an amazon employee.
They said:
We can provide you with a free Seller Central test account to be used in ungated categories only, which are the Amazon categories that do not require approval to sell in. For a list of ungated categories, please scroll down to the middle of the page here: http://www.amazonservices.com/content/sell-on-amazon.htm.
For orders:
After you’ve logged into the staging site, you then need to log into a real Amazon buyer account (not your staging account) to buy items. Then, navigate to the offers you’ve created. If you want to buy anything from your staging account (in order to test MWS order functionality) you will be using real credit card data, so make sure your offers are priced at only one cent, and your shipping is also set to one cent. These offers will not be visible on Amazon .com. Do not buy from any other sellers on the staging site.
So (conclusion): Just file a ticket** and tell them you want a seller central test account like this!
First register** for an account that you can access seller central with (please note, that some kind of accounts have a monthly fee, so choose a "per sale" plan. This fee won't be charged with your test account), then you can file the ticket (click the link above).
All resources about the MWS API are here.
** Replace ".com" with your local Domain for the Amazon Site you want a test (staging) account for.
You can use the scratchpad of Amazon:
scratchpad
good luck
I'm trying to automate the addition to and management of our products on Amazon. Looking at the API documentation for the MWS API it doesn't look like there's a way to determine if a product has already been added to Amazon by another seller and if so what its attributes are.
We are building a new product database for all the products we sell and have a table specifically for Amazon attribute data fields (ASIN, etc.). If Product information is already on Amazon, we'd like to pull that data via API and store it to our own database as well.
If you attempt to add a product via CSV and that product already exists on Amazon (and your attributes are in any way different ("m" != "medium") you'll receive and error. In that case you can just piggy back that existing product information and just upload a CSV with your price and quantity for a particular ASIN/SKU/UPC. We'd like to do away with uploading CSV files and again, have our own product table for Amazon attributes.
Will I need to also leverage Amazon's Product Advertising API to determine this or can it be done via MWS?
The documentation for Amazon's APIs aren't exactly fantastic and it's been slow going trying to sort through it all.
We're working with Ruby.
Amazon's Merchant Web Services API is limited to your Merchant account. So the answer to your question is that yes you will need to use Amazon's Product Advertising API to get information about products that aren't already listed.
That being said you should be aware that there are new restrictions being placed on the Product Advertising API that will limit the number of calls that you can make on a daily basis to 2,000. In addition to this you will have to get an Associate ID that will be tied to your account and needs to be sent with any request.
Also, I find that the information collected using the Product Advertising API is sometimes out of sync with the site and have resorted to scraping the info from the site itself. This has more overhead but you can be assured that the data is current. Of course this is only useful if you already have an ASIN or are dealing strictly with books (which use the ISBN as an ASIN) or Music CDs (which I believe use the UPC as an ASIN).
The MWS Products API is where you will find this functionality. Specifically the GetMatchingProductForId operation.
http://docs.developer.amazonservices.com/en_US/products/Products_GetMatchingProductForId.html
(This API probably wasn't available at the time of the original question)