Drift chat opening in every page - reactjs

Question

I have drift's async script code in the index.html file of the react app.
<script>
"use strict";
!function () {
var t = window.driftt = window.drift = window.driftt || [];
if (!t.init) {
if (t.invoked) return void (window.console && console.error && console.error("Drift snippet included twice."));
t.invoked = !0, t.methods = ["identify", "config", "track", "reset", "debug", "show", "ping", "page", "hide", "off", "on"],
t.factory = function (e) {
return function () {
var n = Array.prototype.slice.call(arguments);
return n.unshift(e), t.push(n), t;
};
}, t.methods.forEach(function (e) {
t[e] = t.factory(e);
}), t.load = function (t) {
var e = 3e5, n = Math.ceil(new Date() / e) * e, o = document.createElement("script");
o.type = "text/javascript", o.async = !0, o.crossorigin = "anonymous", o.src = "https://js.driftt.com/include/" + n + "/" + t + ".js";
var i = document.getElementsByTagName("script")[0];
i.parentNode.insertBefore(o, i);
};
}
}();
drift.SNIPPET_VERSION = '0.3.1';
drift.load('----api----');
drift.on('ready', api => {
api.widget.hide();
})
</script>
The issue is, it is getting popped up in every page of the app whereas I want it only when I click a button(onClick)
The function to trigger onClick :
openDriftChat = () =>{
const { setDriftState } = this.props;
if (window.drift.api) {
//this needs to happen only once but currently happening on every page load
if (!this.props.driftInit) {
if (localStorage.token) {
var tokenBase64 = localStorage.token.split(".")[1];
var tokenBase64_1 = tokenBase64.replace("-", "+").replace("_", "/");
var token = JSON.parse(window.atob(tokenBase64_1));
window.drift.identify(token.email, {
email: token.email,
nickname: token.name
});
setDriftState(true);
}
}
window.drift.api.openChat();
}
}
I basically want it pop up only when I call the function.

Answer 1

Hello I had the same issue:
To hide the welcome message use the following css code
iframe#drift-widget.drift-widget-welcome-expanded-online {
display: none !important;
}
iframe#drift-widget.drift-widget-welcome-expanded-away {
display: none !important;
}
The welcome message will only be shown when your drift button. Some extra info:
To hide the drift button icon use the following js code
drift.on('ready', function (api) {
api.widget.hide()
drift.on('message', function (e) {
if (!e.data.sidebarOpen) {
api.widget.show()
}
})
drift.on('sidebarClose', function (e) {
if (e.data.widgetVisible) {
api.widget.hide()
}
})
})
To call for the sidebar from a specific button use the following
Javascript
(function () {
var DRIFT_CHAT_SELECTOR = '.drift-open-chat'
function ready(fn) {
if (document.readyState != 'loading') {
fn();
} else if (document.addEventListener) {
document.addEventListener('DOMContentLoaded', fn);
} else {
document.attachEvent('onreadystatechange', function () {
if (document.readyState != 'loading')
fn();
});
}
}
function forEachElement(selector, fn) {
var elements = document.querySelectorAll(selector);
for (var i = 0; i < elements.length; i++)
fn(elements[i], i);
}
function openSidebar(driftApi, event) {
event.preventDefault();
driftApi.sidebar.open();
return false;
}
ready(function () {
drift.on('ready', function (api) {
var handleClick = openSidebar.bind(this, api)
forEachElement(DRIFT_CHAT_SELECTOR, function (el) {
el.addEventListener('click', handleClick);
});
});
});
})();
HTML
<a class="drift-open-chat">Open Chat</a>
I hope this helps someone out there.
PS: The above javascript code must be included after you have initialized your drift widget.

Answer 2

You need to disable that through the application: turn off the Playbooks.
Here is the link to do so: https://app.drift.com/playbooks
Hope it helps.