Does the IBM Watson question answering system that won the Jeopardy game in 2011, support dialogue with users in its new versions?
I think you are referring to Watson Assistant, which is the 4th generation Q&A / Dialog / Conversation / Assistant service.
You can find a demo at the bottom of the page at
https://www.ibm.com/cloud/watson-assistant/features/
and getting started instructions at
https://cloud.ibm.com/docs/services/assistant?topic=assistant-getting-started#getting-started
If you opt for the plus or premium price plan then you can make use of search skill, which cribbed from the documentation -
When Watson Assistant doesn't have an explicit solution to a problem,
it routes the user question to a search skill to find an answer from
across your disparate sources of self-service content. The search
skill interacts with the IBM Watson™ Discovery service to extract this
information from a configured data collection.
If you already use the Discovery service, you can mine your existing
data collections for source material that you can share with customers
to address their questions.
However, you do not need to have a Discovery service instance. If you
choose to create a search skill, a free instance of Discovery is
provisioned for you. You can then create a collection from a data
source and configure your search skill to search this collection to
find answers to customer queries.
If you don't have a plus or premium plan then its still possible to craft in the Discovery search into your application using either your own orchestration or a cloud function.
Related
I'm using IBM Watson Assistant and I have built a very good and functional chatbot and I want to make even better.
I'm trying for a while to find a dataset to import entities and intents for IBM Watson Assistant. I have already found some data from datasearch google and other sites but I'm searching for booking system and customer support data. Is there any site that I can find the right format for Watson or any data from the above.
Usually the trained intents and entities are customized within each company for its use-cases, and it will be hard to find a ready plug and play intents that fits your usecase 100%. But you can get the data to start training Watson assistant yourself using examples from datasets available on Kaggle.
I'm working for a startup and we have a customer who uses Demandware for their online store.
Our company provides vouchers which are worth a specific amount of money. So customers on the retail site can enter the voucher number near the end of the checkout experience and if it's worth, say, 10 dollars, their shopping cart is updated (-10).
I have the CTO saying we just need to "drop a few lines of javascript" onto the retailer online store. But I think this requires a Demandware plugin (especially updating a shopping cart), which involves signing up for a developer or partnership account (which takes some time), learning Demand Script and building the plugin, then releasing it to Saleforce's app store. Am I correct? Is this the only way to achieve this?
Just to be clear, the functionality is: the voucher code box needs to take a voucher number, an API request is made to our service to check what it's worth, then update the cart.
That's a pretty broad question but I'll try to explain.
First off, Demandware has gone all JavaScript.
But yeah, it has a huge API so the process sounds about right the way you've described it.
Ask your client whether they have a service integrator they're working with, because that would be their job. Your job would be to provide an API so that Demandware can check whether the voucher code is valid.
Demandware is a closed community so it's unlikely to learn it unless you're working in a company that is doing Demandware development.
Oh, and if it somehow ends up being your job to develop this, a tip from me - you probably need to get access to their site's files and use the LineItemCtnr class to createPriceAdjustment() :)
The first tip from me is that Demandware got bought by Salesforce and is now branded as Salesforce Commerce Cloud, so if you hear either, they are the same thing.
You are right that you are going to have to work with Salesforce to get going. They are a cloud provider and there is no self-hosted version of the platform, so in order to do any development, you need to have a relationship with them.
So then it depends on how you get access. If the client has any sandbox environments they are willing to share with you, you could do this as a custom build working in their environment, modifying cart code to make the service call as you ask and as the previous response suggests. But then (depending on the terms you have with the client) your company may or may not be able to reuse that code for other clients. You will also have to work with them to get that integrated into their existing site, get it deployed through their processes, etc.
If you want to write something that other Commerce Cloud clients could use, then you should set up your own partner relationship with Salesforce and get a software package they call a cartridge to what they call their LINK marketplace, which is basically a big clearinghouse of integrations like yours.
Technology-wise, the platform has gone through some changes recently, going from an XML-based GUI tool to specify business logic to using CommonJS scripts to define them. If your client is a new client within the last year or two they probably have this new fully javascript implementation, but if they are an older client than that they may be using the old way, which has a steeper (read: more proprietary) learning curve.
When will ibm make it's Watson Q&A api capable of accepting a custom corpus?
Is there a roadmap I can see?
Besides the Question and Answer service currently doesn't provide a way to use your own data. You can get similar or better results by combining Document Conversion and Retrieve and Rank.
You will use Document Conversion to convert your corpus documents (PDF, docx, html) to answer units that will be indexed by the Retrieve and Rank service.
The Retrieve and Rank service is built on top of Apache Solr, and once you load your data into the Solr index, you can create and train a Ranker (machine learning model that knows how to sort results).
To expand on German's answer, also take a look at the Watson Natural Language Classifier (NLC) and Dialog services, which are additional building blocks for creating a custom Question and Answer application. NLC classifies text and allows you to trigger an action, and Dialog allows you to create and manage virtual conversations with your users.
Here is a great blog with an introduction to both NLC and Dialog. And another good blog that introduces the Watson Document Conversion and Retrieve and Rank services.
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I am trying to understand the licensing issues on I would come across on Force.com for developing an application that will have its own data source and will also be pulling data from SalesForce.com via api/service. I have spent over a day researching this from various sites but most of them keep throwing up new things which don't really answer my questions and have got me more confused. IF anyone here has any insight into this that can help me understand the cost of development and maintaining a site using Force.com, so I can compare it with building an application ground up on say .Net or Java and hosting it on a different cloud provider, then please help me out. My questions are:
If I have 5 developers working on an application called XYZ using the Force.com platform, how many Force.Com licenses would I need to purchase for such development work and of what type should those licenses be?
Would I also need to buy separate SalesForce licenses if those developers need to fetch data from the SalesForce database through code written on Force.com?
If I already have a SalesForce license then will my access to SalesForce be suspended if I convert that license to access Force.com for doing development work?
Can I reuse those same licenses for the testing phase later or should I buy separate licenses for testing?
Once development is complete and people create accounts for themselves on my XYZ web application, will they need a salesforce login to access the salesforce related data from their company network or can they still access it without?
If my XYZ web application doesn't access SalesForce's data then will my XYZ web application's users still need a salesforce or Force.com license to login into XYZ?
If I dont use Force.com as my development platform, and I still need to access SalesForce data, how many licenses would I need to have? One per login created on my XYZ application or just one will do?
Thanks.
You might be better off asking this at salesforce.stackexchange.com (beta). Seems like quite a lot of experts there have done some cool integrations, managed packages etc or even are ISVs. so they might have more experience in the matter. They'll maybe even point you to database.com.
Or just go and talk to SF sales rep.
Also I think you don't understand that you don't simply "buy a Salesforce license". You buy licenses bound to particular production organisation (an instance if you prefer). You can't transfer them between organisations and the fact that your web app will talk to specific Salesforce instance doesn't mean you can use same license too connect to different instance. So if this is what you mean by
I have spent over a day researching this from various sites but most
of them keep throwing up new things which don't really answer my
questions and have got me more confused.
then you'll have hard time...
I think for such question you'll need to eventually ask your lawyer, don't trust people on the internet :) Safe harbor, blah blah, don't sue me...
To kick off the development you don't have to pay anything. Sign up for Developer Edition and hack away. (each developer can do it, you can synchronize between them using SVN etc - it's definitely enough for quick start). If you already have a "production" (for example Enterprise Edition") then I think up to 4 simultaneous logins are allowed for each active user. This counts for different channels (so for example developer who would both click through app's UI and work in Eclipse IDE counts as 2) so you can try to do some cost cutting here... But I'd recommend 5 full Salesforce licenses.
No, will be sufficient.
I don't think you can convert licenses ;) You'd simply buy licenses of different type and contact them to reduce the count of licenses of type you don't need. You can kind of convert users by assigning them license of different type (and this might lead to change of Profile). As a result you for example downgrade a full System Administrator (on Salesforce license) to say user who can see only Chatter and loses access to Accounts etc.
You can use same licenses. Even to say deactivate developer user accounts and use the freed licenses to create some test users.
Depends how many features of SF you'd want to use (in terms of data ownership, visibility etc.). You will have to provide "some" credentials of an active user in your Salesforce. So you might be fine with having just 1 "integration user" account that would see all data and then do all filtering etc on your webapp.
I don't understand that one so I'm going to say "no" ;) If you don't need to connect to SF and get the data - don't? Unless you have some kind of Single Sign On solution there.
If you need to access Salesforce from external app you need to authenticate. Username + password, Oauth,sessionId, single-sign-on... whatever the means - SF needs something to say that this user is active, he can see this data. So it kind of goes back to answer #5.
We have a corporate Exchange Server with Outlook Web Access. Under Options for some people (not for everyone) there's a Mobile Devices pane where their, well, mobile devices are enumerated. By circumstantial evidence, those are the devices that sync with Exchange Server via ActiveSync.
Question - where is this information stored? Exchange Server uses AD as the information storage - right? Does someone know if the devices are in the AD, too, and if so, what are the relevant schema objects?
In the Exchange Manager, you can see the various categories in the Address book, and the properties of that object has an LDAP search filter that defines the objects that appear in that category.
So go look at the filter and answer your own question. :) (I do not have an Exchange system to go look the answer up on at the moment).