Just to ask if there's a Salesforce functionality wherein we can track email send time,open rate, clickthrough rate just like in Marketing Cloud?
Marketing Cloud offers the ability to send tracking, click, bounce, unsubscribe, etc data back into Salesforce at the individual and aggregate levels. From there, you can create SF reports rather than rely on Marketing Cloud...However, this requires Marketing Cloud Connect.
Do you have Marketing Cloud Connect integration set up?
Related
I am looking for a solution to export subscribers who selected various field opt-outs, through query or other method in salesforce marketing cloud. For example, some subscribers have opted into receiving emails from some locations (designated fields) and not all. This export is being run through alteryx and a master database and into a new Email Service Provider. Retaining the opt outs are crucial. Looking for some help with this migration as I am not an expert at salesforce marketing cloud. Thank you!
I am stuck as a developer trying to explore Salesforce for integrating with my CRM which is used by our clients as SaaS.
Background of what i want to achieve in the integration
The idea is that my CRM software allows many features that Salesforce does not and vice-versa. Due to this a typical client who is using my CRM (Saas) ends up using both the softwares. This ends into duplication of efforts where for eg: a customer created in my CRM has to be copied over to Salesforce manually from Salesforce UI.
The integration that i wish to provide will work like a 2 way integration where a customer created from my CRM gets created as Accounts in Salesforce and vice-versa. Same way sync of edits and deletes across the 2 system should work.
Problem that i am having
When i started exploring Salesforce integration, i found that Salesforce allows integration to be done in below ways
Apex trigger based system - I was able to achieve 2 way syncing with Salesforce and my CRM using Apex approach. But the problem is it requires me to access their web api's to send data from my CRM to Salesforce. This feature is only supported in higher pricing plans of Salesforce (Enterprise, Unlimited, Professional - you have to pay extra if you are using professional)
App based approach (eg: Slack): I am looking more towards this approach. As Slack integration works for almost all pricing plans and is supported well. What i could not conclude clearly is - how can i create an App for my CRM and get it listed on Salesforce? How does Salesforce allow an App based access from Slack to submit data into Salesforce system for lower pricing plans. Their documentation says that Api access is only available for higher pricing plans. Then how is this achieved? For eg: you can install Salesforce app into Slack and there after you can send messages to chatter service under individual accounts of Salesforce from Slack.
I am really not sure if i have given enough insight into the problem i am having. But i tried explaining as much as possible. In short i want to integrate 2 way with Salesforce and i am looking for possible solution that is supported at lower pricing plans as well. What type of integration should i go forward with?
Look into using an ETL provider that already is a salesforce technology partner (Boomi, Jitterbit, etc...).
These are already on appexchange.com, and as certified appexchange apps, can access data in salesforce Professional Edition (which does not allow open API access).
I am in the process of creating a few dashboards for my organization. We currently use a few different cloud based applications where we authenticate with Google Chrome.
Does Google Data Studio have the ability secure access and or filter content based on your google account?
For example, if I create a dashboard with data for User(s)#domain.com will I be able to set a filter in the data source or dashboard to allow USER A to see only sales data they generated? My user population is over 5k so individual reports are not an option.
Not natively. I'm not sure about your datsources but in Google Bigquery you can create views which serve the same purpose
row permissions in BigQuery
I used Google Checkout API for getting subscriptions reports every half an hour.
https://checkout.google.com/api/checkout/v2/reports/Merchant/
(https://developers.google.com/checkout/developer/Google_Checkout_XML_API_Order_Report_API)
Our company have ours support team which provides help for users of application. My script downloaded last purchases every half an hour and stored in DB (time,serialnumber,email). After that support was getting access to this information through our web-interface (thus, we did not give an access (login,pass) for a main Checkout account).
Now Google Checkout was shut down and I don't understand how to do it at Google Wallet. Does anyone now can it provide this functionality or not?
AFAIK there currently is no similar "infrastructure" (reporting, querying, etc, via API like in Google Checkout) for Google Wallet for Digital Goods which, based on your comments, sounds like the product you are looking for (to replace your current Google Checkout implementation) - it's specifically for digital goods and does support subscriptions.
You'd manage orders via Merchant Center.
You will get order data via postbacks so as for ideas - you would need to store order data on your end when you handle the postback/s from Google - for both "placed" and "cancelled".
This would replace how you currently do it via Order Report API in Google Checkout...
Hth...
I have a newsletter with 13k subscribers. I would like to use Google to send the newsletter instead of the free edition of mailenable I am using currently.
The main thing that has put me off is the 2,000/day sending limit as it would take a week to send out a bi weekly newsletter which may have time sensitive information in it.
I saw a post here that said you can send over the 2,000/day limit if you use the GAE.
I went to the GAE page and had a look at the limits and it does say that you can make 1,700,000 email queries. However, I called the Google apps sales team and they said Google says anything above 2,000 emails is spam and has no legitimate purpose (I had the feeling though that the person I was talking to was poorly trained and had no idea what the GAE was).
So would I need to create my own google app that acts like a SMTP server and uses the GAE to send the email? Would this be the same as sending through Google Apps, i.e. DKIM header added and trusted IP?
Any help anyone can give me is greatly appreciated.
Many thanks in advance.
From my experience GAE is a very bad platform to send bulk emails.
For a long time it didn't support DKIM or Sender Id, its hard to mange bounces, and on top of everything you need to write your own framework for bulk sending using tasks or backends.
The cost of instances time for sending those emails might even double your cost (in $$$) for sending the newsletter.
We choose to go with Mailchimp which is IMHO the best tool for sending bulk newsletters.
Billed applications can indeed send more than the default daily free limit of emails with App Engine. Once you have enabled billing, you can choose how much quota you want to dedicate to your app, including email sending.