I'm need to create email in Sales Force with the recipient as a custom object rather than a User, Contact or Person. Unfortunately, it appears my client has created a custom object for the entity we need to contact.
I tried several methods in the UI and they have all ended up needing a User or Contact record to succeed.
I'm now using APEX code in a trigger, it also requires a User, but I have managed to get past that using this work around: Sending Emails in Salesforce to Non-Contacts Using Apex
Now I need to pass my custom object into the Email Template to get the merge fields from it.
I believe setWhatId is the correct approach, but it returns "Invalid entity type for whatId".
Not sure where to turn now....
In short, I have a custom object that is not a user or a contact, but it does have a related custom object with an email address field (also not user or contact).
I need to send an email to the email address recorded on the related custom object passing the custom object to the template to gain its merge fields.
Any help or guidance would be much appreciated. Can I even do this?
Best Regards,
Rod
From your comment and without knowing much more, the relationship traversal should look like this:
Contact c = [select id, Email from Contact where id=q.Client__r.Participant_Portal_Contact__r.id limit 1];
Assuming that the email address field is on a parent object you dont need to do this with code you can probably do this using a Visualforce Email template and the relatedTo set to the object with the details you want to use as merge fields. That way you can use it in workflow or process builder or flows without the need for code
Related
I need to create a reference in an email template. for that I need to reffer a standard Contact objecect. For that I have a Custom Object Email Info, that has a lokup to standard Accounts.
So in the email I have to have value of the custom field Email_info__c from the custom object Email_info__c(the object and it's field have the same API names) while entering the Contact.
In the end both Contacts and my custom object have the lookups to Account, but not to each other, and there is no lookup from Acount, for now.
My first guess was to refer to the first child object Email info in the header of the VF template
relatedToType="Email_Info__c"
and then refer to it in the body as
{!RelatedTo.Account_r}
but then I would need a lookup from Accounts to Email Info to be able to refer deeper
{!RelatedTo.Account_r.Email_Info__r.Email_Info__c}
but, I don't think that it'll work that way or that it meets the needed criteria. Can someone share if there is an option at all to get the Email Info to Contacts through Accounts without creating a lookup on Accounts?
The task is to have a middle referred object, not a direct lookup:
It depends a bit how you are going to use this email template. What will the send be triggered from. Account? Contact? Email Info record? Will it be fired from a workflow or user will be instructed to navigate to account record and start composing the message?
If your relatedTo is really Email_Info__c then you don't have to do anything, you have all the data hidden in {!relatedTo.Id}, {!relatedTo.Name}, {!relatedTo.Email_Info__c} (you said the field name is same as object's name)
If your email starts from "Account" and you can guarantee accounts will have 1 email info record on related list - something like this might work:
<messaging:emailTemplate subject="hi stack" recipientType="Contact" relatedToType="Account">
<messaging:plainTextEmailBody >
{!relatedTo.Opportunities[0].Id} {!relatedTo.Opportunities[0].Name} {!relatedTo.Opportunities[0].StageName} {!relatedTo.Opportunities[0].CloseDate}
</messaging:plainTextEmailBody>
</messaging:emailTemplate>
from Account (relatedTo) I'm going down to the related list of Opportunities, I'm picking 1st one (at random... but if you have just 1 record it'll be fine) and display whatever I want.
If your relatedTo and recipient both have to be Contact it starts to get bit messier, normal visualforce syntax will not allow you to go "up" (from Contact to Account) and then "down" (from Account to related list of email infos)
You'd need to start with something like https://developer.salesforce.com/docs/atlas.en-us.pages.meta/pages/pages_email_templates_with_apex.htm and then figure out how to pass the Id of account to it and run a query for email infos related to this account. https://salesforce.stackexchange.com/questions/245930/pass-id-from-visualforce-email-template-to-controller might be a good start, poke me if you're stuck.
could really use some serious help on this. Below is the current business case:
We have the standard accounts, contacts, and opportunities objects. We've also created a custom object, and let's call it 'Customers.'
As of now, 'customers' are related to accounts.
Our users have einstein activity capture on, so all the email interactions get logged to the 'Account' level that the contact is related to, which makes sense.
The problem is that I want those emails tracked on the 'Customer' activity feed too, not just the 'Account' or 'Contact' activity feed.
Will creating a junction object between contacts and customers allow this activity to be shown in the 'customer' field? Or is there a simpler way to do this? Thank you in advance as this is a major roadblock I am facing right now.
I haven't worked with Einstein Activity Capture yet. What does it save stuff as? EmailMessage? Task? Either allows adding custom fields so you could add lookup to your Customer__c. With Task it's even simpler, it has that mutant lookup thing, Customer should appear as available option if it has "Allow Activities" ticked in setup.
Assuming that gives you something - next step would be to maybe make a custom quick action with some fields prepopulated, maybe a trigger to go "up" to Account and then to Customer(s)... Because out of the box
https://help.salesforce.com/articleView?id=aac_limitations.htm&type=5
Custom objects aren’t supported. When emails are sent from a custom
object, the email is logged on the activity timeline of the associated
contact.
You can upvote an idea: https://trailblazer.salesforce.com/ideaView?id=0873A000000EAIiQAO
I am trying to make a batch update to Salesforce as part of a data masking project and am getting the error INVALID_FIELD_FOR_INSERT_UPDATE when I try updating fields of a particular custom object via API.
Our custom object has a few standard fields and a few custom fields. The custom fields are what I'm trying to update but I keep getting denied.
Each field that I'm trying to update is either Long Text Area(32768) or Text(255). There are no lookups, controlling fields, validation rules, nor are there field dependencies.
I am able to make modifications to other objects (Account for example) via the masking process. I am also able to make modifications to the values through the web UI on the values for this custom object.
I've tried as members of the API group as well as System Administrator.
Can anyone please point me in the right direction? I don't have access to the source code of the masking tool, but I do have elevated rights in SF.
Thanks in advance for your advice.
The exact error:
INVALID_FIELD_FOR_INSERT_UPDATE Error message: Unable to create/update fields: Name. Please check the security settings of this field and verify that it is read/write for your profile or permission set.
The funny thing is that I'm not trying to update the field "Name". Name seems to be an auto-number field on the object, but I'm not sure why this field would change value on an update to a different column.
If some one facing the same issue of not able to update the Name column because it has data type as Name.
There are 2 solutions:
If you want to push the name of human then try pushing FirstName and LastName instead. "Name" will get populated automatically.
If you want to push the name of a product then try changing the type of Name field to Text. If that doesn't work then you can push the name to either FirstName or LastName, whichever is mandatory(Just A work around).
For the contacts object, I have a custom checkbox which represents whether the contact owner wants the contact information (email and phone) to be visible. Most of our contacts will be completely visible to everyone. However, for a few contacts, we want them to be visible but their contact information needs to be hidden to everyone except for the owner.
Is there a way to set field-level access dependent on another variable? Could you create a workflow to redirect to another page layout if the contact information is visible? If so, can you restrict objects to certain field layouts depending on whether or not you are the record owner? And would would the contact information for "hidden contacts" still show up in reports?
Redirects, custom Visualforce view page etc hacks are all nice and shiny until you realize people will be able to pull data they want via some reports, list views, Outlook integration, mobile apps etc ;)
There's no straightforward answer because field visibility is really "all or nothing" (by Profiles & Permission Sets). Owner/Role-related stuff will help you only if you'd store data in some new related objects.
Another option - Store public part in Leads (public read only for example) and sensitive part - in Contacts (private)? Some lookup to link the 2, maybe a trigger when new Contact is created and you're good to go.
Last but not least - have a look at https://salesforce.stackexchange.com/questions/777/can-i-grant-different-field-level-security-based-on-record-ownership for some ideas.
If I understood correctly (My english...) You could create a new RecordType and a new customized page layout without this fields assigned to it, then you have to create a WFR that change the Recordtype when the cheked field becomes true.
I'm assuming that you know how you have to give permissions to this new Recordtype...etc
Hope this helps.
I have a custom object that is used for product setup that is mapped to an opportunity. It's a one to many relationship - one opportunity maps to many setup objects, but one setup object is only mapped to one opportunity.
Opportunity has some setup fields that need to act as defaults for the related custom object. Unfortunately, I cannot just specify them in a formula - getting an error.
What I would like to do is have a custom button that would allow user to click and copy all of the related setup fields from the opportunity into the custom setup object and then edit them as needed.
Any pointers or sample code are greatly appreciated!
You can achieve this with a custom button on the related list for your custom object on the opportunity detail page.
All of the fields on a standard Salesforce new/edit screen have id's associated with them. You can specify values for fields by using these ids to set GET parameters on your URL. For example if the id on the name field on your opportunity is 'opp3', the following URL will populate the name field on your new opportunity page:
https://na2.salesforce.com/006/e?opp3=Hello+World
You would have to change na2 to the correct server for your org.
The new record page URL contains the 3 character id prefix for your particular object and then '/e'. 006 is the prefix for opportunities. You will have to attempt to create a new record to see what the 3 characters are for your custom object.
You will have to capture the id's of the fields you want to populate on your custom object. You can do this by viewing the source of the new record page. For custom fields these id's will take the form of a Salesforce Id (eg. 00N40000002QhEV).
Create a new list button on your custom object and set the behavior to without header and sidebar and set the source to URL. Build up your URL with id=value pairs separated by '&' using the id you got from the page source and the insert field functionality to select the opportunity fields your wish to add in. You should end up with something like this:
/a0U/e?00N40000002QhEV={!Opportunity.Name}&00N40000002QhEW={!Opportunity.StageName}
a0U should be replaced by the correct prefix for your custom object. Then add your button to the related list for your custom object under opportunity.