Clean Dnn Version : 09.01.01 (129)
When I work with Dnn and have javascript console opened, a lot of times I get error:
/DnnImageHandler.ashx?mode=profilepic&userId=1&h=32&w=32 500 (Internal
Server Error)
At the same time the image in the toolbar profile is missing. Where an how I can see what is working wrong what logs to check? If I go to Manage / Admin Logs and select Log Settings There is a lot of stuf I can enable, but dont know what can be right to see this error and try to find something more.
If I try to open this link in another browser window most of the time everithing is OK and I get generic user image with "?" back.
Also does anyone else see this errors?
Found the same error here:
https://dnntracker.atlassian.net/browse/DNN-9581
It is fixed in dnn 9.2
So I just spent the past hour trying to figure this out, and had to do a lot of cleanup on one of my DNN instances where it was occurring, but once I got all the cleanup done I think it comes down to this.
You're logged in with a Host/SuperUser account correct?
If you login as ANY other user, one of the Users in the Portal, it works correctly?
I ended up having to fix my "profile" page, the site was referencing skins that didn't exist anymore on the profile page, then containers that didn't exist. Once I cleaned all that up, I was able to navigate to the profile page, click on Edit profile, and once I edited the profile, I uploaded a new avatar for the HOST user and was able to get the image to render properly.
I think the issue has something to do with HOST accounts and either referencing an image that isn't part of the current portal, OR HOST accounts and referencing a default image that doesn't exist due to it being a host account, instead of a standard user account.
So how to fix?
Try uploading a profile photo for your account on the current portal and see if that resolves.
Related
I'm not posting any code, but can if anyone believes it's relevant. But the symptoms don't seem to point to the page or the code.
We have configured a Digital Experience. For the experience, we have created a single Visualforce page. The guest profile has been given access to the page and the page's controller. We have assigned that page as the "Active Site Homepage". The site will work as planned, meaning that when going to the base site URL or directly to the page, it will load without authentication. After a given amount of time (which we are not sure how long at this point) of the site not being accessed, when attempting to access the site, it will require authentication.
When that happens we try to troubleshoot. For example, I commented out some of the code on the page that was loading a Visualforce component. Tried loading the page, but it still took me to the login page. So I removed my comments, setting the page back to normal. Suddenly the page starts working and is accessible to everyone, from any location. Even for people who have never logged into the backend org. The page will continue to work for the rest of the day. The next morning we are back to square 1 and the site is requiring authentication.
I thought maybe it was the proxy caching by Salesforce, so I told everyone to stay out of the experience and waited 30 minutes. Since Salesforce says the caching is 10 minutes. But when I went to the page it worked without requiring authentication and I'm pretty sure that tomorrow morning it will start asking for authentication again.
The biggest issue is that we can't seem to troubleshoot. I will make a change to try and see what is happening and sometimes that change will cause the page to work, but then immediately reversing that change doesn't cause the page to break.
Has anyone else experienced this behavior before?
Interesting.
You might have more luck posting in dedicated https://salesforce.stackexchange.com/
Have you tried attaching debug logs? You can find the special {site name} guest user in the lookup and put debugging on for 24h, maybe it'll catch something. Is there any fancy JavaScript on the page that might be causing redirects, lazy loading of some images that might need authentication? Is there a LiveAgent embedded in the community?
Put up as simple version of the page as you can and inspect the generated html. Maybe you're using spyware... sorry, analytics / tracking scripts like Google Tag Manager or Adobe's?
Have you tried browsing with browser's console open (typically F12), maybe you'll catch something weird in Network tab that fails and redirects you to login page. Can you reliably reproduce it in incognito / inprivate / etc mode? Maybe something with cookies?
I'm unable to login to my own subscription. When I try to login the page shows next error: "Your account has been locked. Contact your support person to unlock it, then try again.". The URL of this page looks like https://login.microsoftonline.com/[ANOTHERORG].onmicrosoft.com/oauth2/..., but I do not work in ANOTHERORG anymore and I want to login into my own subscription.
The ID of my own subscription should be f77b7b54-c38f-44e0-a471-95a4914cf742. I tried to login multiple times from incognito windows of different browsers and for some reason it tries to login into ANOTHERORG instead of my own. BTW, I used the same email address to login into ANOTHERORG and my own so I do not understand what the problem is, I think Azure should suggest to select which subscription I want to login to. How can the problem could be solved? How can I login into f77b7b54-c38f-44e0-a471-95a4914cf742 ?
Also I'm unable to create issue using https://azure.microsoft.com/en-us/support/create-ticket/ because of the same problem: it tries to login to ANOTHERORG which I do not have access anymore
I hope people from Microsoft are read questions on stackoverflow and will help to solve my problem
Finally I was able to find solution: I opened link https://portal.azure.com/#blade/Microsoft_Azure_Billing/SubscriptionsBlade which was mentioned in https://learn.microsoft.com/en-us/azure/cost-management-billing/manage/troubleshoot-sign-in-issue. From here I was able to change my default directory (Switch Directory -> Set your default directory dropdown). Now when I open portal.azure.com it opens my own subscription without an issue.
I'm stuck in a weird issue while creating a twitter app.
Here i'm supposed to build an app with read-write permission through Twitter's Application Management service ( ridiculous service actually :/ ).
So i've created an app so far. But the problem is that, When i'm trying to set the "Read and Write" permission through Permission tab, It's throwing an error saying,
"You must add your mobile phone to your Twitter profile before granting your application write capabilities. Please read https://support.twitter.com/articles/110250-adding-your-mobile-number-to-your-account-via-web for more information"
Then if try i to add a mobile number through my twitter profile,
Again it's throwing an error saying,
"Sorry, we don't have a connection to your carrier yet!"
P.S. I've tried all the major carriers e.g., Idea, Vodafone, BSNL, DOCOMO.
so, plz help me get rid of this issue by any way.
There is workaround for this problem.
Install Twitter android app in your mobile
Login to your account
Under the options menu, select Settings and then select your account
Now select Security, this will prompt you to add phone number, then click OK.
You will be redirected to a browser page, enter your mobile number there and save.
Now you can go back to your account in normal desktop browser and change the access level settings to read and write.
Cheers!
Thanks for your great efforts guys.
But, It's already fixed by the twitter's own development team for me.
I am trying to edit site.com site in my org, Through i am system administrator it gives me access level error shown below:
'you do not have the level of access necessary to perform the operation you requested. Please contact the owner of the record or your administrator if access is necessary.'
Any suggestion??
Check the security tips from https://salesforce.stackexchange.com/questions/5598/permission-problem-in-sales-forece and http://boards.developerforce.com/t5/Force-com-Sites-Site-com/page-is-showing-insufficient-privilege/td-p/233797
If you're sure the security of the Site is fine - try to debug the site https://salesforce.stackexchange.com/questions/1149/how-can-i-get-a-debug-log-for-the-sites-guest-user-public-profile (because you might be getting an Apex error that's not being displayed on your VF page).
Did the site used to work or is it new? If it's new I'm betting on permissions (first 2 links), Guest User profile should be examined if he has access to the objects you're using...
Last but not least: there's a bug they've fixed 5 days ago: http://success.salesforce.com/issues_view?id=a1p30000000RivgAAC Maybe you need to use this workaround, maybe you simply can clone the site and it'll work fine...
you have to check your profile, and i guess that there is someone who have created the profile for you and delegate you to be an administrator, if this is not your problem, you have to go to your personnal informations and click edit and you may find a checkbox which concerns "Site Publisher" you have to check it to be able to create and publish your site :)
So I have moved a good number of DNN database/websites and not encountered the following issue.
After moving and getting the site back up and running, when I try to log into the site with either a Super User or typical user account the following happens:
if I type in the wrong password I get an expected wrong password error
if I put in the correct password the EventLog table shows a successful login, but I am not logged in and it redirects me to the login page.
I have checked that in deed it does not see that I am logged in by going to areas that I can't without it requesting me to login.
I moved the DNN database the same way I have a number of times: backed up database and restored it on the new SQL host server. Updated the portalAlias table entries. The site is obviously up as I can get to it.
Any suggestions?
I would try clearing your browser cache. I have at times had the browser cache freeze the cookie and apparently keep me from logging in or at times from logging out.
I those cases I clear the cache and all temporary files. Then if that still doesnt fix it i break out the virtual machine and try it from a broser on another machine.