When we send email from Salesforce it reach to recipient's spam folder.
How to fix the issue?
In your screenshot you see the exact reason why your e-mail is put in spam. Basically gmail checks if the ip address the email is send from is allowed to send e-mails from e-mailaddress that have your domain name in it. In this case ofcom.org.uk.
I think you need to add SPF records for (or whitelist) all SF ip addresses that will be sending e-mail from your org.
Related
I'm trying to change "When replying to a message" (card "Accounts", section "Send mail as") to "Reply from the same address to which the message was sent" in Gmail Settings" by Gmail API (using service account that was delegated domain-wide authority) and I cannot find it in the docs (https://developers.google.com/gmail/api/v1/reference/users/settings/sendAs).
To explain why I want to do this: I'm adding certain role based Google Groups my users are member of to their send email as preferences (by the service account with domain wide authority). For example, users responsible for dealing with legal# address are member of Google Group called legal and they have legal mails in their mailbox. When responsible users change, I just change the membership and new users receive the mails. The problem is that just the first email comes to legal# and reply goes from john.smith# for example. Because of that, I decided to have them reply from legal#, so those who requests something from Legal Departament knows they are communicating with whole Legal Departament and not Mr Smith only. But when Gmail doesn't automatically choose correct address when replying to the legal mail, it doesn't do what I'm trying to do.
It doesn't matter for me if I change it in admin console or by script running on all users. I wasn't able to use any of those ways.
Thank you for your help,
Martin
I'm pretty certain that Gmail setting ("always reply from xx#yy, or reply from the same address to which the message is sent") is not available in the Gmail API. It really is a client-side issue, since the email client chooses the "From:" line when composing each message or reply.
For your issue, you should be able to use Google groups as a collaborative inbox, see: https://support.google.com/a/answer/167430?hl=en
This user note explains your use case, see: https://productforums.google.com/forum/#!topic/apps/siprUn9Nm9g
I am using the Error Reporting functionality inside Google Cloud.
Is there a way to send email notifications to an arbitrary email address ?
Or at least, to a Google Group email list ?
Currently, email notifications only get sent to the account address. As a workaround you can implement mail forwarding rules that will forward to the correct desired address based on the email subject and contents.
Thanks for using Stackdriver Error Reporting!
My GAE app sends email, and I followed Jeff Atwood's excellent article to improve the likelihood of email delivery.
The first two steps are really easy, but setting up a Sender ID record is more challenging. The article provides a link to a "Wizard" to help do this, but I don't know the answer to many of the questions in the wizard.
I use Google Apps for email so I'm thinking the Sender ID record should be the same for many other people in my situation (Google Apps and GAE users).
Can anyone point me to a Sender ID record for this?
EDIT:
This page explains how to set the SPF and SenderID record for Amazon SES, and gives the following TXT record for SPF:
v=spf1 include:amazonses.com -all
and the following TXT record for SenderID:
spf2.0/pra include:amazonses.com -all
Leontx's answer appears to give an SPF record and not a SenderID record.
Also, when I look at the headers of the email I send with GAE, there are notes saying that SPF authentication passes even though I haven't added either of the above TXT records to my domain. There is no info in the headers about SenderID.
I'm still confused about this, but I will now be using Amazon SES to send email. It is really cheap and it seems that Amazon takes a lot more care than Google to help make sure that email gets delivered.
Here's the TXT record I had to create to get SenderID to pass:
Host: #
Text value: v=spf1 include:_spf.google.com ~all
But I had to get both SenderID and DKIM passing to get mail into Hotmail's inbox. To get DKIM to pass I had to create a custom domain for our GAE app that matched the domain of the email's From address. Then I had enable DKIM through that domain's Google Apps account. Then it finally worked.
GAE mail (I use Python) does not give any feedback when you send mail. To receive feedback you have to use another service /API. I use Amazon SES in my applications.
How do I send email from Google App Engine with a random, non-app admin sender using a custom domain name (e.g. xyz#myshop.com ) ? We need to allow the users of our website to communicate with each other through a custom made messaging system but also allow them to reply directly from their email. Something similar with the craigslist system. However seems that GAE doesn't allow us to send email from an address that is not admin. Is there any workaround / patch ? We are the owner of myshop.com domain name (verified through google apps) so I don't see why a such thing is not allowed.
While you can't use just any random address, you can use a registered administrator address with a '+' suffix. So you could send the mail with a 'from' of, say, message-reply+HASH_VALUE#myshop.com. Then your app will receive the reply, and can use the hash to decide which user to forward the mail to.
How about sending the email from your admin account, but adding a reply-to header, specifying the user's email-address?
Google doesn't allow to use random addresses. You can star this bug.
http://code.google.com/p/googleappengine/issues/detail?id=3069
However, since the users are apparently registered with Google Apps, the system can send emails on their behalf when they are signed into your application.
The sender address must be one of the following types:
...
The address of the user for the current request signed in with a
Google Account. You can determine the current user's email address
with the Users API. The user's account must be a Gmail account, or be
on a domain managed by Google Apps.
http://code.google.com/appengine/docs/python/mail/emailmessagefields.html
I'm creating an app with GAE to allow people to vote in elections and this involves sending an email to each voter. I do this in a loop:
mail.send_mail(sender = manager.email(),
to = email,
subject = election.title,
body = body)
where manager is the signed-in user.
This appears to BCC the manager on all emails, but I don't want that to happen. Is there a way to send the email only to the intended recipient?
You can't - App Engine automatically BCCs the sender. If you don't want to receive them, you could use one of your app's incoming email addresses as the sender address.
There is an Issue logged for this problem here:
http://code.google.com/p/googleappengine/issues/detail?id=2059
Please "star" it if you want Google to fix it.