What is the best tool to analyse individual user? - analytics

There are lots of tool to analyse a segment of unknown users, eq: Google Analytics, Flurry. But my case is different, my user pool is limited and registered. And i need to make an overview about what a user in our app. The closest thing i can find is the user explorer feature of Google Analytics, but it list the user's action step by step, which is too detailed. i want to how much time the user sent on a page, or how many time the user trigger a feature. Do you have any suggestion?

KISSmetrics should solve your problems.

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Data in database and google analytics does not match

Why are the counts I see in my database different than what I see in Google Analytics? The goal conversion number showing in Google Analytics is much lower than what I see in the database. This is the case for several months.
Few reasons here
Sampled data vs. unsampled data: You can read about here: https://support.google.com/analytics/answer/1042498?hl=en - For API work i normally use a web query explorer to verify that my API call's are being sent and responses match to verify the data: https://ga-dev-tools.appspot.com/explorer/
Adblockers: You might get hits/submissions from people where they are using an ad blocker, hence more entries in Database or Google Analytics.
Users vs. Sessions vs. Hits: You are looking at Unique Visitors/Sessions in Google Analytics instead of the total number of "Events", Not sure how your Goal is setup but best to use events and look at "Total Events" and "Unique Events" to get a sense.
Implementation: You may be firing JavaScript after the person has hit the button without waiting for the page change, can happen on some sites where you take them to a thank-you page or something. Best to check how this is setup and the order in which tag fires and page works.

Access VisualForce Page without salesforce account

I'd like to create visualforce page that inserts a record into salesforce account object. However, I expect some of the page users won't have salesforce accounts. Can they still access it? If not, what are the alternatives that can be used to visualforce page in this case? (Please don't consider Web to Lead Forms).
Thanks,
Yes, it's possible. Go read about Salesforce Sites. For a start:
http://wiki.developerforce.com/page/Websites
http://wiki.developerforce.com/page/An_Introduction_to_Force.com_Sites
(of course it's also possible to write that page in say Java/.NET/PHP and use integration via SOAP or REST to talk to Salesforce... but these 2 main links will keep the whole solution within SF so no need to need to learn new language, have extra maintenance effort etc)
Sites are VF pages that expose a bit of your company's data without need to log in. You can use them to input data too, just remember that in theory anybody could learn the link and spam you (not too different from web2lead, inbound email handlers etc). You specify security in a way similar to Profiles, the records will have "Created By = {site name} Guest User".
I don't think there's anything out of the box to restrict visibility, they're open to whole world. So if you would want something similar to login IP ranges (so only sales reps from your office's network can enter data) - you might have to write some logic in the controller.

Online GAE Application User

How to know if a user is currently logged-in in your Google App Engine application?
The application allow its users to browse other users' profile. If the viewed profile is also using or logged-in in the application, i want a notification that the viewed profile is online.
How to achieve this requirements?
If you are managing user profiles, you know when a user logs in. At the end of the login process, just save the user's log-in information in the memcache somehow.
You will later be able to check if a user is logged-in just by searching for him in your memcache.
This way is easy to catch and track the connection events, but you also have to react when a user disconnects, to have your list up to date. To achieve this, you can use a Channel. See the google documentation.
You could, as Gaƫl suggests, use the Channel API to track this, but it's probably overkill. If you wanted to go that route, just listen for the connected & disconnected messages, and update a field in the db that indicates that the user is signed in.
A less expensive route might be to just update a field in your user's record that's something like "last time this user requested a page." If it's been more than n minutes since the last time the user requested a page, assume they're signed out. Indeed, you could even do this in memcache with a map from userid to last access time.
It comes down to what you want to do with the "signed in" information: if you just want to give a general sense of whether a user's around, or how many users are online, using the datastore or memcache solution is probably good. On the other hand, if you want to reflect the user's presence so they can respond to eg. IMs, then you'll probably want the Channel API anyway so you can immediately deliver messages to them.

Pointers for Custom Sitecore Analytics

I am trying to do some very basic analytics on an existing sitecore site. All i need to find is basic behavior (page views, time on page) about logged in user. For instance, I need to be able to see which pages a particular logged in user has viewed, and how long he/she stayed on that page.
I am using Sitecore 6.4, is this possible?
If so, what is the preferred way to go about doing this?
The way that Sitecore's analytics work isn't quite like you might imagine. It's really not designed to do reporting on specific users without some configuration on your part. Basically it means that you have to set up their username to be captured.. which is probably easiest to do by assigning a tag to their session. From there, there are things like the session reports and then you can pull up all the sessions for that tag (username). This is something that you will probably have to spend some time and some trial and error to do... but it is possible.. just not necessarily an out of the box report.

How best to screen scrape a password protected site on behalf of a 3rd party?

I want to write a program that analyzes your fantasy baseball team and notifies you of recommended actions, possibly multiple times per day. The problem is, you aren't playing fantasy baseball on my site, you're playing on yahoo, or cbs, or espn, etc.
On the majority of these sites, fantasy teams and leagues are not public, so you must be logged in and a member of the league to see the teams in the league.
All that I need is the plain html for the team page on each of those sites to be sent to my server, where I can then parse and analyze the file and send user notifications.
The problem is that I need username/password combinations to easily get this data to my server when I need it, and I think there will be a lot of people who wouldn't want to entrust their yahoo/espn/cbs password to me.
I have come up with several possible ways to solve this problem:
The most obvious way is to ask for their credentials for the site on which their team is hosted. Then I could just programmatically log in and request the data I need. I'm guessing a number of people would be comfortable giving me their credentials, and a number of them not so much.
Write a desktop client, which the user then downloads. The client would require their credentials, but it could then basically do exactly the same thing that the server based version would do, log in, request the page, and send the page back to my server. The difference being that their password would never need to leave their desktop. Their computer would need to be on, and this program running for this method to work.
Write browser add-ons that navigate to the page I need, use the cookie that is saved from a previous login to login to the site, and send the page back to my server. This doesn't require my software to ever ask for their password, but if the cookie expires I am hosed, and I don't know much about browser add-ons besides.
I'm sure there are other options, but these are what I've come up with so far.
I have two questions:
1. What are the other possibilities for this type of task?
2. Am I over-estimating people's reluctance to give me their yahoo (for example) password? Is option (1) above the obvious choice?
It was suggested in the comments that I try yahoo pipes, and that looked like a promising suggestion so I explored it a bit. Having looked now at this, I don't think that is an option. So, it looks like I'll be going with option 1.
This is a problem I grappled with a couple of years ago when I wanted to do the same thing. Our site is http://benchcoach.com and the options we were considering were the following:
Original we considered getting the user's credentials and login. We would then log in and scrape their league and team info. The problem there is that after reading several of the various terms of service, this would definitely be violating the terms of service. On top of this, Yahoo! was definitely one of the sites we were considering and their users have email (where we could get access to sensitive data), and Yahoo! wallet. In addition, it would be pretty trivial for Yahoo/ESPN/CBS to block our programmatic logins by IP Address.
The solution we settled on (not 100% happy but it does seem to work) was asking our users to install a bookmarklet (like delicious, digg or reddit) which would post the current html page to our servers, where we could parse the data and load our database. If they were still logged into their Yahoo/ESPN/CBS account, we would direct them directly to the pages, otherwise, those sites would prompt for authentication. Clicking the bookmarklet once more, would post the page to our servers.
The pros of this approach was that we never collected anyone's credentials so any concern of security would have been alleviated. Secondly, it would make it impossible for Yahoo/ESPN/CBS to block access to our service since we would never be connecting directly to their servers but rather the user's browser would be posting the contents of their browser to our server.
The problems with this is that it takes 2 clicks to post a page to our site. For head to head leagues, we needed 3-4 pages so it would take our user 6-8 clicks to sync their league to our servers. We're still looking at options for this.
One important note is that I ran into the product manager of the Yahoo Fantasy Football site at a conference a year ago. We talked about how we were getting the Yahoo data, and he confirmed that getting credentials would violate their TOS and they may stop us. While I don't think they would have, it would have made it hard to invest time and energy to develop this only to have them block our site and pissing of users by closing their accounts.
A potentially more complicated answer could possibly be done with (for example) yahoo pipes.
Hypothetically, you create a pipe which prompts the user for their credentials and provides them with a url which contains their scraped data. They enter this URL in their site, and never have to provide their credentials directly. Even better, for the security-conscious, it would be possible to examine what the pipe was actually doing before entering any information.
The downside would be increased complexity (as well as you'd have to write and maintain the pipe). Having said that, you could provide a link directly to the published pipe from your site, to make things as easy as possible.
Option 1 is the obvious choice. People who trust your site will provide the details. There is no other way you can login to other site while screen scraping.

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