Amazon MWS - detect a returned item after order has been shipped - amazon-mws

We are trying to figure out how to detect which Orders have at least one item returned and which items are returned in the order AFTER order has been shipped. We are using the latest version of MWS Orders API (2013-09-01).
Looks like the Orders API is limited, so is there another API that we can use for this?

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API for fetching Support tickets for a user from salesforce

I am working with Salesforce API and need to fetch all the support tickets against a user but I am not able to find any REST API for fetching the tickets.
Can anyone let me know if there is such REST API is there?
There is no standard object in Salesforce called a Support Ticket. You may be using the Case standard object, or a custom object; regardless, it won't have its own API endpoint.
You'll want to use the Query REST endpoint to execute a SOQL query to locate the records you need.

Amazon mws products weight and confirm an order

I am a nodejs developer. My server should ask every x ms and retrieve new orders. Notifications will be sent by the client part of the service to the seller. I need some fields of the order, I use the order api for most fields, the report api to retrieve the telephone number, which is not retrieved by the order api.
What I need now is the list of all the products of the seller, with the properties: SKU, weight
What api should I better use?
I also want to confirm the order shipment by sending to Amazon also a tracking code, but I did not fine this in the apis. Is there this feature?
What I do is periodically download orders into my own system using the reports API. I have the complete order with header information including all SKU's on the order. The Orders API is subject to throttling which may affect you.
To update Amazon that your order has shipped and to send a tracking number, you will use the Feeds API. Look at the Feed Types, specifically:
_POST_ORDER_FULFILLMENT_DATA_
In the link above, there is a flowchart explaining the process.

How to get Buybox price from amazon using MWS or Product Advertising API?

I want to get product Buybox price based on product ASIN.
Is there any API available in Amazon ?
The ItemLookup call of the Product Advertising API has a ResponseGroup named Offers which will allow you to get the buy box price (or, if nobody has the buy box, it will return the lowest offer).
According to this question it seems there is no way to tell if a returned price is actually the buy box price or just the lowest offer.
Alternatively, if you are a seller on Amazon, you could also use the GetCompetitivePricingForSKU call of the MWS Products API.

Amazon MWS API - How do i get detailpageurl, product reviews, totalresult count

I have integrated the Amazon MWS api.For searching matching products from amazon i have used ListMatchingProducts as operation. I got the response as XML but in XML Some of the information isn't provided by the Amazon MWS API is there any other way to get it? The following information is not able to get from api response xml.
How do we get more pages of results beyond the first page? Right now we only get the first.
We cannot find big images for products, only getting small images
We cannot find the detailpageurl for products.
Where do we get the description? The only thing we are able to pull right now is the product "Features" but no description.
How do you search by Amazon nodes? All we see is search by keywords, but we use nodes all the time in the old Amazon PA-API.
For larger images, you can substitute out the numbers following "_SL" in the image name for the desired width. ie: SL160.jpg becomes SL400.jpg for a 400px width image.
A quick version of the detail page URL can be constructed by appending the ASIN to http://www.amazon.com/dp/
I don't think the other functionality that you desired is available through the MWS Products API.

How do I get product information via Amazon's MWS API?

I'm trying to automate the addition to and management of our products on Amazon. Looking at the API documentation for the MWS API it doesn't look like there's a way to determine if a product has already been added to Amazon by another seller and if so what its attributes are.
We are building a new product database for all the products we sell and have a table specifically for Amazon attribute data fields (ASIN, etc.). If Product information is already on Amazon, we'd like to pull that data via API and store it to our own database as well.
If you attempt to add a product via CSV and that product already exists on Amazon (and your attributes are in any way different ("m" != "medium") you'll receive and error. In that case you can just piggy back that existing product information and just upload a CSV with your price and quantity for a particular ASIN/SKU/UPC. We'd like to do away with uploading CSV files and again, have our own product table for Amazon attributes.
Will I need to also leverage Amazon's Product Advertising API to determine this or can it be done via MWS?
The documentation for Amazon's APIs aren't exactly fantastic and it's been slow going trying to sort through it all.
We're working with Ruby.
Amazon's Merchant Web Services API is limited to your Merchant account. So the answer to your question is that yes you will need to use Amazon's Product Advertising API to get information about products that aren't already listed.
That being said you should be aware that there are new restrictions being placed on the Product Advertising API that will limit the number of calls that you can make on a daily basis to 2,000. In addition to this you will have to get an Associate ID that will be tied to your account and needs to be sent with any request.
Also, I find that the information collected using the Product Advertising API is sometimes out of sync with the site and have resorted to scraping the info from the site itself. This has more overhead but you can be assured that the data is current. Of course this is only useful if you already have an ASIN or are dealing strictly with books (which use the ISBN as an ASIN) or Music CDs (which I believe use the UPC as an ASIN).
The MWS Products API is where you will find this functionality. Specifically the GetMatchingProductForId operation.
http://docs.developer.amazonservices.com/en_US/products/Products_GetMatchingProductForId.html
(This API probably wasn't available at the time of the original question)

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