Intermittent error code 400, description "" on client connecting to channel - google-app-engine

My Google App Engine app, which uses the Channel API works well some of the time. Intermittently, though, the js code connecting to the channel generates an error. In socket.onError, the error code is set to 400 and the description is set to an empty string. I have checked that the token being used to connect is valid. I also tried recreating the channel in socket.onError, by first calling socket.close() but that does not seem to work. Often there is a series of failures before a success. The client js is running on Safari on iOS. Any ideas on how to fix or work around the problem will be welcome. Right now, my best workaround is to keep trying till I succeed, increasing the interval between attempts on each failure. The server side presence API does not help, since the 'connected' hook is not called reliably.

It is known issue http://code.google.com/p/googleappengine/issues/detail?id=4940 and it was accepted. As you see the status of issue is not fixed. Feel free to star it.

I know double posting is bad (issue starred & comment posted)... but I suspect this thread might get more attention than the issue comments ^^
As far as we are concerned, it's at the very least a documentation issue:
https://developers.google.com/appengine/docs/java/channel/javascript still
states " An onerror call is always followed by an onclose call and the channel object will have to be recreated after this event"
It is only true for, as far as we have guessed, error codes 400 and 401 (which are strings, not numbers, btw, so beware of === in the js code).
It is untrue for other error codes (we have logged at least the -1 code).
There should be a documentation covering all error codes and their (expected) management.
Atm, we have a "channel manager" that reuses the same channel token when code is not 400 or 401, and that makes sure onclose is called once and once only per Socket.
Before that, we were trying to close properly, and reopen (new underlying Socket) with a shiny brand new token: usually we got an error 400 followed by an error -1.
FUI we first detected this behavior on iOS, quite recently (regression ftw? Before that iOS was dandy). Reopening the socket after a code -1 is not a panacea: sometimes it will succeed (onopen properly called), and then fail silently (no message received, no onerror called).
Generally, we also noticed more consistent behavior on desktop browsers than mobile ones, across all user agents and platforms (more on that: yay! Other issues incoming! Especially android...)
OK, this post might have been useful after all. Thx!
[EDIT: corrected a mistake... we don't reuse the channel object nor the socket object, only the token]

I contacted Google support about this issue.
When a error 400 happens it's because a timeout (one minute it seems) happened. This timeout generates a disconnection (url disconnected is called and you should remove the client id of the database).
Then, a new channel must be created with a new client id.
But it is not enough. We have to use this jquery command line : $('#wcs-iframe').remove();
Just inside the js onerror function and before to try to recreate the channel.

Related

Status 500 Internal Server Error in IE-11 with Angular Js Application

I am implementing single page application(SPA) using of Angular Js, MongoDb. And I am using rest call with promises. Rest call working fine in Chrome, Mozila browser which is using for development. But rest call is not working in IE-11. It is giving me 500 Internal Server Error.
I am not able to find out line of rest call. Because it is not showing line number. But I can share sample code of rest call.
Rh.all('apicall').get('dbname/_aggrs/'+ ar_dep +'?avars=' + query).then(function (d) {
console.log("response data");
});
Above call is not printing console. Because It is breaking in IE-11, But these rest call working fine in other browser.
If I putt direct path not with variable then it is working in IE-11.
Working Rest Call below
Rh.all('apicall').get('dbname').then(function (d) {
console.log("response data");
});
NETWORK in Console(IE-11)
IN CHROME
I am updating my question. Because I found some difference parsing url, Because of restheart.
IN CHROME:
Rh.all('apicall').get('dbname/_aggrs/'+ ar_dep +'?avars=' + query)
After parsing
localhost:8080/apicall/dbname/_aggrs/rout?avars={%22routes%22:%22US%22}
In query object I have routes:us. So in chrome it parsing %22--%22 place of " ".
IN IE-11
Rh.all('apicall').get('dbname/_aggrs/'+ ar_dep +'?avars=' + query)
After parsing
localhost:8080/apicall/dbname/_aggrs/rout?avars={"routes":"US"}
In IE-11, It is not parsing double qoutes to %22 %22. It is parsing same as string.
A 500 error is always related to the server. The symptoms may only occur with a specific browser, but it is the server that is failing; the request that is being sent to the server is causing the server-side code to fail in some way.
Error 500 on its own is too generic; without knowing more details about the error, it is always very hard to diagnose, and frankly I won't be able to give you a definitive answer here.
At your end, you should rule out the obvious, and check your browser settings in IE. Specifically, any settings that might cause it to fail to communicate properly with the server. For example, make sure that cookies are enabled and are working properly.
But the first thing you should do is discuss with the vendor or developers of the API because they will have access to the server error logs, and they will want to know about it if their code is throwing a 500 error.
However, if you do want to investigate at your end, the fact that it is specific to one browser is a clue. If the other browsers are working, then what this tells us is that this one browser (IE11) is sending the request with something about it that is different to the other browsers, and it is that something that is triggering the server-side code to fail. This gives us something to work with in the investigation.
So the first thing to do is to examine the request in all browsers. Use the F12 dev tools in Chrome, Firefox and IE, and get to the point where you've made the same call in all three of them, and it works in FF and Chrome but not in IE11.
In the dev tools, you should now be able to examine the request details for all three. Compare them.
Start by looking at the request data -- ie the actual query string that was sent. If there are differences, consider whether any of these differences may be responsible for the error. Something may stand out obviously; eg if IE has truncated a variable or something like that. If this solves the problem, then great.
If it doesn't help, then you need to look in more detail. Maybe there are some differences but they don't look like they should break anything? Modern browser dev tools allow you to edit and re-send a request, so try editing the request in Chrome or Firefox's dev tools, and make the parameters the same as the ones from IE that failed. Now try re-sending that request. If you're lucky, this will cause the request to fail in the other browser, which will allow you to show that a specific set of data is the problem (rather than a specific browser). You mentioned that it's a third party API, so you'll then need to discuss with the API vendor to find out why that query breaks their API.
If you still haven't found the problem at this point, and you're sending identical queries in both browsers, and you're logged in as the same user, then the next step is to look at the request headers.
There is one request header that will definitely be different: the User Agent string. But there may be others too. Again, try re-sending request that works in Chrome, but with headers from the failing request in IE (including the UA string). Does the request now fail in Chrome? If so, narrow down which headers are different that make it fail.
Again, if this allows you to find a specific set of request data and headers that causes the problem, then you will need to discuss with the API vendor.
If all of this doesn't help, then try looking at the cookies. You already checked that cookies are working, so this seems like a long shot now, but again compare the cookies between browsers, and see if there's anything obviously different about them.
I hope the above is enough to help you diagnose the issue.

Chrome:POST/OPTIONS requests Fails with net::ERR_TIMED_OUT

The OPTION/POST Request is failing inconsistently with a console Error as err_timed_out. We get the issue inconsistently, it's only observed sometimes. Otherwise the request gets proper response from the back end. When it's timing out, the request doesn't even reach the server.
I have done some research on the stuff and found that due to maximum 6 connections to a resource restrictions it may wait for getting a connection released. But, I don't see any other requests pending ,all the other requests were completed.
In the timeline I can always see that it stalled for 20.00 seconds. Most of the time the time is same. But, it only shows that its been stalled for some time nothing else in the timeline.
The status of the request shows failed ERR_Connection_Timed_Out. Please help.
The Network Timing
Console Error
I've seen this issue when I use an authenticated proxy server and usually a refresh of the page fixes it.
Are you using an authenticated proxy server where you are seeing this behavior? Have you tried on a pc with direct access (i.e. without proxy) to the Internet?
I've got the same problem when I choose another ISP. I thought I would have only to put my new ID and password, but it wasn't the case.
I have an ADSL modem with a dry loop.
All others services were fine (DNS resolution, IP telephony, FTP, etc).
I did a lot of tests (disable firewall, try some others navigator, try under Linux, modem default factory, etc) none of those tests were successful.
To resolve the problem ERR_TIMED_OUT, I had to adjust the MTU and MRU values. I put 1458 rather than 1492, which is the default value.
It works for me. Maybe some ISPs use different values. Good luck.

SpringMVC randomly not returning a response

I've got a SpringMVC application that is randomly not returning a response to AJAX requests. Or rather, it would appear that it is not returning the response.
In my Network graph (Chrome or Firefox), I see a GET request being made, and I see the full stack trace on the server side which is handling/responding to the request. However, the browser never seems to receive a response to the request as the GET method never completes.
I am completely clueless as to how/where to start tracking this down.
I am running on Tomcat 7.0.42 and using AngularJS on the front side. I have my firewall completely stopped, so I do not believe that it is related to blocked ports/communications.
Where/how can I validate that a response is being committed? Furthermore, how can I isolate where this disconnection is occurring and why the browser isn't receiving any response? I cannot seem to replicate this behaviour when I issue manual requests via Postman.
I am doing the dev work on OSX v10.7.5.
Wow. After several hours of trying to dig around and find the solution, I installed Wireshark and decided to look at actual packets. Turns out I was getting double requests for a single get, but to 2 different ports. After further inspection (checking to see what was listening on the port), I noticed that it was the Sophos Anti-Virus that was seemingly intercepting the request and not responding.
I'm still not sure quite how the AV intercepts the requests before passing them along, nor how it decides to abort a response, but turning off has made a world of difference.
Hopefully this learning experience will help someone else if they get stuck with something similar.
SpringMVC is pretty rock solid and the only thing I can imagine is that your handler is not returning a response under certain instances. Look in your code for conditionals or exception handlers that don't return a proper response.

Channel API channel gets disconnected without onclose or onerror calls. JavaScript console has logs of failed HTTP calls to talkgadget.google.com

I have implemented Google App Engine's Channel API feature in my application. Everything runs smoothly. I create new channels every one hour for every user. I have managed to maintain one channel per session (same channel for different tabs in a browser). I have implemented the onerror and onclose methods in such a way that every time they are invoked, a call is made to the server requesting for a valid token.
Sometimes, after the channel's been alive for a while, it gets disconnected. I can see failed HTTP calls to talkgadget.google.com on the JavaScript console. The URLs are something like this:
https://129.talkgadget.google.com/talkgadget/dch/bind?VER=8&clid=.....
These calls have responses like "401 (Token timed out)" or "401 (Token invalid)".
Which is indeed true, the token used by the client is invalid. It should get updated with the new token but the onerror or onclose methods aren't invoked. How am I supposed to figure out when this would happen or how to handle it? There is no real way to say if a client is disconnected or not except for the onerror or onclose methods. This issue is resolved if I refresh the page (I get the valid token from database every time the user refreshes).
I checked the socket objects's "readyState" property and it had the value 1. There are many who face this issue and as of date, there seems to be no valid solution offered by the folks at GAE.
Edit: I'm a premium account holder and this issue is holding back our deployments.
Edit 2: Having one channel per tab reduces the frequency of this happening. But it doesn't solve the problem completely.
It has been six days since I posted the question and there has been no response from the AppEngine team or any other users.
The workaround I applied was to have a button on the site that would fetch the (valid) token from the database, close the channel and then open it again with the token received.
Sometimes its a new token which should've been received before, sometimes its the same token that had been valid all along.
This issue cannot be replicated often I agree, but when it happens, it causes a lot of damage. I hope I find a solution soon.
Edit: Having one channel per tab reduces the frequency of this happening. But it doesn't solve the problem completely.

Backbone.js Error Handling - how do you do it?

I'm wondering how people typically do error handling with backbone.js. It would be nice for something to popup everytime I call model.save (which in turn calls Backbone.sync). The thing is, how does backbone.js know when an error or a success has occurred on the server? I understand it would know if there was a 500 server error or something like that (which jquery knows about since Backbone.sync calls jQuery.ajax) - but I want to be able to pass messages and other codes so I can give more meaningful error messages to the user.
I have one idea and would love some feedback. The idea is to override Backbone.sync. The new sync gets a response from the server, which must be in a particular format. This format would be something like:
ServerResponseObject:
> ResponseCode
> Message
> Model
Nothing fancy, but basically, instead of just returning the plain model, it is wrapped up with a ResponseCode and Message which can be shown to the user.
Is this the normal way to do it? Any other approach that is better?
Thanks!
In my ears this sounds a bit on the complex side, at least to start with. Backbone.sync will already report errors that you can catch in your models .save() method:
this.mymodel.save(/* ... */, {success: function(model, result, xhr)...,
error: function(model, xhr, options)...}
(docs).
If your serverside follows HTTP specs well, the error code is already provided (500 - server error, 404 - model not found, you know..), and even if the server sends an error code it can still send content (perfect for your message). So you basically already have all parameters built in to the HTTP protocol itself. In my experience you get to write less code if you work with the protocol instead of building new layers on top of it.
In your errorcallback above, you probably have good possibilities to call the rest of your system and post an error to some application message bus or similar (via Backbones own event mechanism or some dedicated library).
We switched to sending back the standard format JSend a while back. It's basically just a JSON wrapper around the response that has provisions for messages and error codes to come back in addition to the data you expect.
The main reason we had to do it was because we had services which were responding with 400 errors when it was really not the appropriate thing. The client didn't have malformed syntax or any protocol level errors at all, there was just some problem with something where we needed a more nuanced response and that gave it to us. After we did that everybody ended up much happier on both the client and server sides.

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