I have DNN 4.8 on a shared hosting server. I am facing a quite confusing situation. Whenever I add pages, after few minutes pages disappeared from menu and other page drop-down list (for example Parent Page Combo). Even this behavior repeated on DNN 5.1 as well. I am not sure whether this is issue with hosting company or DNN bug? any clue?
It's definitely not a standard DNN issue. My guess is it has something to do with the server caching and I would work with the hosting company to resolve it.
Does the page still exist? Is it just hidden in the menu? Does your login affect it?
Related
We recently upgraded one of our client sites to 09.01.01 to address a Telerik vulnerability, and then had to migrate the site from managed.com to Azure due to manage.com's outage. After the upgrade, a couple of pages on the site have been uneditable using the pencil icon in the persona bar, although the rest work fine. We're aware of the workaround of going into content > pages and clicking the pencil icon there, but even then not all of the areas on the page are editable. For example, there's one instance of the HTML module on the homepage where when you click on its pencil and then click "Edit Content," it just displays a pop-up with the text but no WYSIWYG or way to actually edit. Other instances of the HTML module work fine, on other pages and even other areas of the homepage.
What's more bizarre is that we just spun up another Azure VM and created a dev site from a clone of the live site so we could troubleshoot further, and this problem does NOT occur on that site even though it's an exact copy of the live site files and database and both sites are hosted in Azure.
Does anyone have advice on what might be causing this or how to troubleshoot? My original though was to clone the page and start removing modules one by one to see if anything made a difference, but it doesn't actually remove the module when I click delete. I've read about ways to do this directly in the database, but I'd prefer to avoid that if possible, especially since we're not seeing the same problem on the cloned site.
Thank you!
Could you please see if any error appearing on the logs folder? You can see the logs here. /Portals/_default/logs/2021.02.01.log.resources? The log file name may differ based on website's logging configuration.
A similar thing can be seen from the Personal bar as well using Admin Logs.
I recently upgraded 8 websites to DNN v. 09.02.02 (178), one of them is the host/main site and has additional menu options. On this site I am unable to edit pages, you can open the Pages list and see the pages but when you click on one all you get is an error (An error has occurred) so you cant get to the page properties. I need to change permissions and delete a page but am unable to do so. The other 7 websites all work fine in this regard. Any ideas?
What happens if you navigate to a page, put it in Edit mode, and click the edit page (gear) icon at the bottom?
I've not encountered any problems editing pages in 9.2.2. I think that they were all upgraded from earlier 9.x or a clean 9.2.2 install. From which version of DNN did you upgrade?
Are there any errors in the Admin Log (Event Log)? Or in the /Portals/a_default/logs directory?
I'm a beginner with DotNetNuke and am having trouble debugging this problem. We are using DNN version 5.
On our local development machines our DNN site renders just fine. But we recently deployed to our test server and on there the site only renders fine when logged in as the Host. When viewing the site as just a normal visitor, all the styles are messed up -- it is just a white page with images gone and menus stacked vertically.
Clues / Notes:
We recently added a new .ascx and module
There are javascript errors, but it hard to tell what is causing them
You may ask about the Log Viewer screen. I looked there and I see exceptions, but I think the exceptions there are unrelated ( will look into this)
Works fine in our local dev environment
In server, only renders fine when logged on as Host
What are some steps I can take to try to debug this? Where else can I look besides the Event Viewer to see what is going on here?
Thanks!
What is the "new .ascx" that you deployed? Is that a skin page?
If something is wrong in the skin page and it is the default site page (under Admin > Site Settings), that would explain why non-admin users have issues, but Admin/Host users (where the site's Edit skin is working) don't have issues.
This solved it:
https://stackoverflow.com/a/3831419/614263
Due to permission settings it looks like IIS was blocking requests from the root to javascripts and css files. When looking at the Network traffic in FireFox I noticed that 404 errors were coming from "login.aspx?ReturnURL=../../blahblah.css"
Thanks for all your help and suggestions.
I have a website running on dotnetnuke. However, recently I can't do any action (edit content or page setting) on certain pages (the products subpges in www.midoco.com). Does anybody know why this happen?
What version of DotNetNuke are you on? Check the HOST SETTINGS page to see if you are using the HOSTED Jquery option, if so, try disabling that option.
It is probably a javascript issue, try firing up chrome developer tools (hit F12 in chrome) and check if you have a red X in the bottom right corner. If so, click it and check what causes the issue. I had some similar issues caused by single quotes insted of apostrophes in a language pack and spent a lot of time to find the issue. I just went to one of the pages and see you have an error in /engine1/script.js in your skin.
One of my DNN 7 sites has lost its ability to edit any of the pages. It now alway displays the Modules, Edit and Pages menu regardless if admin is logged in or not. When I try to edit a page, a window appears and then quickly goes away. There is nothing of use in the event log and I have tried different skins with no luck. I have another DNN website on the same computer and it works fine.
I have found that I am losing permissions to ToggleUserMode after I recompile a custom module that I'm developing has been installed on a test page and then recompiled in debug mode.
I'm wondering if this can be related to the fact that when I install DNN I blank out the default installation option of creating a dotnetnuke application. I leave that option blank and create the installation in the root of my website.
P.S I tried the amended module tag suggested on SO without any luck.
I finally figured this out. I had originally bound www.example.com to my default website but later created a new site for www.example.com. Apparently most of the requests were going to my new site, but the request for authorization for page editing was going to my old site which resulted in the 401 error. I rebooted my computer and disabled my default website and all is well.