New to Salesforce and having some issues with the Approval Process setup. I have combed the web looking for solutions but nothing is working, uhg.
I have a multi set approval process in place and that part is working fine, what I need is a email template (Which I think I have but not a good one) that I can reply Yes, Y, Approve or No, N, Reject, etc... to approval/reject the case.
When the approver replies by email it just sends me an email to the case owner and not to salesforce, what am I doing wrong?
Sorry I don't think I should post any code here as it pertains to internal operations.
Thanks for any help on this,
--Phill
Ok well after much search on the web I did find the solution for replying by email, very simple.
Under:
Set up -> Create -> Workflow & Approvals -> Settings
You need to enable Email Approval Response option, this will generate an email that looks to be from the user who created it but when you hit reply you will see the user to whom you're replying to will change to the SF Approval Process Reply email.
Related
My organization has begun adding obnoxious warnings to the subject and body of any email that arrives from an external address. My organization allows email forwarding, and I forward to gmail. I would like to have the extra text automatically removed before I see them in gmail. This would not violate the policies at my organization. Some ideas I had:
(1) One option would be to set up a gmail filter that edits the message. This feature does not seem to exist.
(2) Another option would be to customize the display so that this particular text is never shown on the screen. Again, there seems to be no way to do this.
(3) I wrote a script in Google Apps to grab to the content of each offending email and send an edited version to myself, but there is no way to make the "from" field show the original sender (perhaps with good reason). I can put that information in "reply to" but the gmail client doesn't show it nicely. This removes the annoying extra text at the cost of the ability to easily see who sent the email. The core of it is this call:
GmailApp.sendEmail("<my_email_address>",newSubject,newBody,{
attachments: message.getAttachments(),
bcc: message.getBcc(),
cc: message.getCc(),
htmlBody: newBody,
replyTo: message.getFrom(),
});
Any ideas? This is becoming a big problem as the "nanny state" approaches, so I'm sure others will appreciate your solution.
Issue
It unfortunately seems that at the day of this post, there is no way of edditing a forwarded email with the Gmail API. Check the documentation to see what you can actually do with the Gmail API in regards to forwarding email addresses.
Workaround
Despite it is not possible to edit a forwarding email address, in your case you are interested in:
Edit the body and subject of the email address.
Preserve the information of who the sender was.
Therefore what you could do is:
Get the email address you want to edit. Get the body, subject and information about who was sending it and store that.
Create a new message where you edit the message you just got and write on the subject the from field that was in the message you just got.
Send that created message to your desired recipient just like it was a forwarding email.
I hope this has helped you. Let me know if you need anything else or if you did not understood something. :)
Apps Script
You can insert messages into your inbox with their original "From" field but a modified body.
Note: Inserting is different from sending because the message is created on the inbox with less validation than sending.
To use this on Apps Script, take a look at the Advanced Gmail Service.
Custom Application
Another idea on how to do this is to use a custom application (in any language you'd prefer) that:
scans your company inbox with IMAP
manipulates the message body to remove the artifacts you don't want
insert manipulated message into your Gmail inbox with the Gmail API
I'm trying to change "When replying to a message" (card "Accounts", section "Send mail as") to "Reply from the same address to which the message was sent" in Gmail Settings" by Gmail API (using service account that was delegated domain-wide authority) and I cannot find it in the docs (https://developers.google.com/gmail/api/v1/reference/users/settings/sendAs).
To explain why I want to do this: I'm adding certain role based Google Groups my users are member of to their send email as preferences (by the service account with domain wide authority). For example, users responsible for dealing with legal# address are member of Google Group called legal and they have legal mails in their mailbox. When responsible users change, I just change the membership and new users receive the mails. The problem is that just the first email comes to legal# and reply goes from john.smith# for example. Because of that, I decided to have them reply from legal#, so those who requests something from Legal Departament knows they are communicating with whole Legal Departament and not Mr Smith only. But when Gmail doesn't automatically choose correct address when replying to the legal mail, it doesn't do what I'm trying to do.
It doesn't matter for me if I change it in admin console or by script running on all users. I wasn't able to use any of those ways.
Thank you for your help,
Martin
I'm pretty certain that Gmail setting ("always reply from xx#yy, or reply from the same address to which the message is sent") is not available in the Gmail API. It really is a client-side issue, since the email client chooses the "From:" line when composing each message or reply.
For your issue, you should be able to use Google groups as a collaborative inbox, see: https://support.google.com/a/answer/167430?hl=en
This user note explains your use case, see: https://productforums.google.com/forum/#!topic/apps/siprUn9Nm9g
I have a web project in AngularJS and using NOdeJS and ExpressJS on Backend.
I have a contact form in my application when I click on submit form data is sent as an email. This I have achieved using npm package called nodemailer.
But, now I wanted to check if that email id exists in real world (fake or real) before sending an email. So what is the best way to achieve this?
Can any one help me with this?
Thank you
There are some open source api like http://api.mailtest.in/v1/XXX
Where XXX is the domain from email. Which means if XXX exists as domain you can assume that mailbox might exist. Try using curl / parser to fetch the response via api call if its true means domain exists and email might exist as well.
Theoratically its possible by actually sending email and verifying the response itself. Check this https://github.com/hbattat/verifyEmail
But still there are certain conditions, many times the responses are not being sent by Mail Exchange servers for security reasons. Also your email can be blacklisted by doing this.
The real world scenario might be simple with user interaction, send email and ask them to verify their mail using the secret shared in email.
I have the following situation:
xxx#gmail.com (gmail login)
xxx#company.be (mails are standard send from this mailadress)
So far so good.
I use a script in google apps to send a newsletter to all my contacts.
The script always uses the xxx#gmail.com adress instead of xxx#company.be
This is the specific part of the script:
var emailYourAddr = Session.getUser().getEmail();
Does anybody know how to change the script so the mails will be sent from the standard mailadress?
Thank you very much in advance!
You will have to first configure the company mail with gmail and then Use the company email as alias to send to send mail where the from field will show company email.
Below two links might be helpful to you.
http://support.google.com/mail/bin/answer.py?hl=en&answer=22370
https://developers.google.com/apps-script/class_gmailapp#getAliases
My GAE app sends email, and I followed Jeff Atwood's excellent article to improve the likelihood of email delivery.
The first two steps are really easy, but setting up a Sender ID record is more challenging. The article provides a link to a "Wizard" to help do this, but I don't know the answer to many of the questions in the wizard.
I use Google Apps for email so I'm thinking the Sender ID record should be the same for many other people in my situation (Google Apps and GAE users).
Can anyone point me to a Sender ID record for this?
EDIT:
This page explains how to set the SPF and SenderID record for Amazon SES, and gives the following TXT record for SPF:
v=spf1 include:amazonses.com -all
and the following TXT record for SenderID:
spf2.0/pra include:amazonses.com -all
Leontx's answer appears to give an SPF record and not a SenderID record.
Also, when I look at the headers of the email I send with GAE, there are notes saying that SPF authentication passes even though I haven't added either of the above TXT records to my domain. There is no info in the headers about SenderID.
I'm still confused about this, but I will now be using Amazon SES to send email. It is really cheap and it seems that Amazon takes a lot more care than Google to help make sure that email gets delivered.
Here's the TXT record I had to create to get SenderID to pass:
Host: #
Text value: v=spf1 include:_spf.google.com ~all
But I had to get both SenderID and DKIM passing to get mail into Hotmail's inbox. To get DKIM to pass I had to create a custom domain for our GAE app that matched the domain of the email's From address. Then I had enable DKIM through that domain's Google Apps account. Then it finally worked.
GAE mail (I use Python) does not give any feedback when you send mail. To receive feedback you have to use another service /API. I use Amazon SES in my applications.