My goal is to check if an email is answered within 24 hours during workdays. de definition of a workday is if there is time registered in another table. this because we sometimes work on a Saturday or a Sunday or to exclude holidays. I made a view from that table that gives a 1 if the date has worktime or a 0 if there is no worktime registered.
DateWorked
HasWorked
2021-04-01 00:00:00.000
1
2021-04-02 00:00:00.000
1
2021-04-03 00:00:00.000
1
2021-04-04 00:00:00.000
0
2021-04-05 00:00:00.000
1
So for example a few situations:
1. MailIncoming: 2021-04-01 16:30:00, MailAnswering: 2021-04-02 14:00:00
This one is easy, I don't have to subtract anything and the mail is answered within 24 hours.
2. MailIncoming: 2021-04-01 09:30:00, MailAnswering: 2021-04-03 14:00:00
This one is also easy, I don't have to subtract anything and the mail is not answered within 24 hours.
3. MailIncoming: 2021-04-03 12:30:00, MailAnswering: 2021-04-05 10:00:00
There is 1 day where no one has worked, so I need to subtract 1 whole day from the total time, and in that case the email is answered within 24 hours during workdays.
4. MailIncoming: 2021-04-04 11:00:00, MailAnswering: 2021-04-05 18:00:00
The remaining 13 hours from 04 do not count toward the '24 hours during workdays' so the email is answered within 24 during workdays.
Also, there can be multiple dates with zero after each other.
So the outcome I'm looking for is:
MailIncoming
MailAnswering
TotalTime
TotalTimeWithoutDaysNotWorked
2021-04-04 11:00:00.000
2021-04-05 18:00:00.000
31
18
How can I calculate this last column? Or am I approaching this in the wrong way?
The query needs a way to generate calculated dates between MailIncoming and MailAnswering so there can be a LEFT JOIN (or INNER JOIN) to the WorkingDay table. In this case the query uses dbo.fnTally which is known to be a fast and efficient way to generate rows.
tables
drop table if exists #WorkingDay;
go
create table #WorkingDay(
DateWorked Date,
HasNotWorked int);
drop table if exists #MailIncoming;
go
create table #MailIncoming(
MailIncoming DateTime,
MailAnswering DateTime);
insert into #WorkingDay values
('2021-04-01', 0),
('2021-04-02', 0),
('2021-04-03', 0),
('2021-04-04', 1),
('2021-04-05', 0),
('2021-04-06', 0);
insert into #MailIncoming values
('2021-04-01 16:30:00', '2021-04-02 14:00:00'),
('2021-04-01 09:30:00', '2021-04-03 14:00:00'),
('2021-04-03 12:30:00', '2021-04-05 10:00:00'),
('2021-04-04 11:00:00', '2021-04-05 18:00:00');
dbo.fnTally
CREATE FUNCTION [dbo].[fnTally]
/**********************************************************************************************************************
Jeff Moden Script on SSC: https://www.sqlservercentral.com/scripts/create-a-tally-function-fntally
**********************************************************************************************************************/
(#ZeroOrOne BIT, #MaxN BIGINT)
RETURNS TABLE WITH SCHEMABINDING AS
RETURN WITH
H2(N) AS ( SELECT 1
FROM (VALUES
(1),(1),(1),(1),(1),(1),(1),(1),(1),(1),(1),(1),(1),(1),(1),(1)
,(1),(1),(1),(1),(1),(1),(1),(1),(1),(1),(1),(1),(1),(1),(1),(1)
,(1),(1),(1),(1),(1),(1),(1),(1),(1),(1),(1),(1),(1),(1),(1),(1)
,(1),(1),(1),(1),(1),(1),(1),(1),(1),(1),(1),(1),(1),(1),(1),(1)
,(1),(1),(1),(1),(1),(1),(1),(1),(1),(1),(1),(1),(1),(1),(1),(1)
,(1),(1),(1),(1),(1),(1),(1),(1),(1),(1),(1),(1),(1),(1),(1),(1)
,(1),(1),(1),(1),(1),(1),(1),(1),(1),(1),(1),(1),(1),(1),(1),(1)
,(1),(1),(1),(1),(1),(1),(1),(1),(1),(1),(1),(1),(1),(1),(1),(1)
,(1),(1),(1),(1),(1),(1),(1),(1),(1),(1),(1),(1),(1),(1),(1),(1)
,(1),(1),(1),(1),(1),(1),(1),(1),(1),(1),(1),(1),(1),(1),(1),(1)
,(1),(1),(1),(1),(1),(1),(1),(1),(1),(1),(1),(1),(1),(1),(1),(1)
,(1),(1),(1),(1),(1),(1),(1),(1),(1),(1),(1),(1),(1),(1),(1),(1)
,(1),(1),(1),(1),(1),(1),(1),(1),(1),(1),(1),(1),(1),(1),(1),(1)
,(1),(1),(1),(1),(1),(1),(1),(1),(1),(1),(1),(1),(1),(1),(1),(1)
,(1),(1),(1),(1),(1),(1),(1),(1),(1),(1),(1),(1),(1),(1),(1),(1)
,(1),(1),(1),(1),(1),(1),(1),(1),(1),(1),(1),(1),(1),(1),(1),(1)
)V(N)) --16^2 or 256 rows
, H4(N) AS (SELECT 1 FROM H2 a, H2 b) --16^4 or 65,536 rows
, H8(N) AS (SELECT 1 FROM H4 a, H4 b) --16^8 or 4,294,967,296 rows
SELECT N = 0 WHERE #ZeroOrOne = 0 UNION ALL
SELECT TOP(#MaxN)
N = ROW_NUMBER() OVER (ORDER BY N)
FROM H8
;
query
select mi.MailIncoming, mi.MailAnswering,
avg(datediff(hour, MailIncoming, MailAnswering)) hrs_to_ans,
sum(case when w.HasNotWorked=1 and
v.calc_dt > mi_dt.inc_dt and
v.calc_dt < mi_dt.ans_dt
then -24
when w.HasNotWorked=1
then datediff(hour, dateadd(day, 1, mi_dt.inc_dt), mi.MailIncoming)
else 0 end) hrs_to_sub
from #MailIncoming mi
cross apply (values (cast(MailIncoming as date),
cast(MailAnswering as date))) mi_dt(inc_dt, ans_dt)
cross apply dbo.fnTally(0, datediff(day, mi.MailIncoming, mi.MailAnswering)) fn
cross apply (values (dateadd(day, fn.n, mi_dt.inc_dt))) v(calc_dt)
left join #WorkingDay w on v.calc_dt=w.DateWorked
group by mi.MailIncoming, mi.MailAnswering
order by mi.MailIncoming;
MailIncoming MailAnswering hrs_to_ans hrs_to_sub
2021-04-01 09:30:00.000 2021-04-03 14:00:00.000 53 0
2021-04-01 16:30:00.000 2021-04-02 14:00:00.000 22 0
2021-04-03 12:30:00.000 2021-04-05 10:00:00.000 46 -24
2021-04-04 11:00:00.000 2021-04-05 18:00:00.000 31 -13
I suggest you to use a column HasNotWorked, so the tables are
create table WorkingDay(DateWorked Date, HasNotWorked int);
create table MailIncoming(MailIncoming DateTime, MailAnswering DateTime);
and the rows
insert into WorkingDay values('2021-04-01', 0);
insert into WorkingDay values('2021-04-02', 0);
insert into WorkingDay values('2021-04-03', 0);
insert into WorkingDay values('2021-04-04', 1);
insert into WorkingDay values('2021-04-05', 0);
insert into WorkingDay values('2021-04-06', 0);
insert into MailIncoming values('2021-04-04 11:00:00.000', '2021-04-06 18:00:00.000');
I want calculate the start date. If is in working day, we must consider the hour of the mail, else the first working day with
case when
(select HasNotWorked from WorkingDay where DateWorked = convert(date, MailIncoming)) = 1 then
(select min(DateWorked) from WorkingDay where DateWorked > MailIncoming and HasNotWorked = 0)
else MailIncoming end as startDate
and discard the day that are not working day
((select sum(HasNotWorked) from WorkingDay where DateWorked between convert(date, startDate)
and convert(date, MailAnswering)
) * 24) as numNotWorkingDay
so the query could be
select startDate, MailAnswering, MailIncoming, hour, numNotWorkingDay, hour - numNotWorkingDay hourWitoutWorkingDay
from (
select
MailAnswering, startDate, MailIncoming,
DateDiff("hh", startDate, MailAnswering) hour,
((select sum(HasNotWorked) from WorkingDay where DateWorked between convert(date, startDate)
and convert(date, MailAnswering)
) * 24) as numNotWorkingDay
from (
select *,
case when
(select HasNotWorked from WorkingDay where DateWorked = convert(date, MailIncoming)) = 1 then
(select min(DateWorked) from WorkingDay where DateWorked > MailIncoming and HasNotWorked = 0)
else MailIncoming end as startDate
from MailIncoming) as startCalc
) as calcTable;
sqlfiddle
In SQL Server, I have a table of processes with a starttime and an endtime, from which I can calculate a duration using DATEDIFF.
Name StartTime EndTime
------------------------------------------------
process1 2016-10-10 11:10 2016-10-10 11:20
process2 2016-10-10 11:40 2016-10-10 12:30
How can I select the timespan of the process duration that occured in specific hours of the day (11 and 12) in seconds?
So process1 would be 10 minutes in hour 11.
process2 would be 20 minutes in hour 11, 30 minutes in hour 12.
Here's a sample that will generate hourly records for each source record. It uses a recursive CTE to move from the StartTime of each record through the EndTime. It may need some slight modifications to make it work in your case, but hopefully you can get the idea of how this method works.
Note that, as shown in the sample below, this will work properly even if the time span crosses a date boundary.
--==================================================================================
-- Do some quick setup to get a temporary table populated with data to use:
--==================================================================================
IF OBJECT_ID('tempdb..#ProcessHistory', 'U') IS NOT NULL DROP TABLE #ProcessHistory;
CREATE TABLE #ProcessHistory (
Name VARCHAR(20),
StartTime DATETIME,
EndTime DATETIME
)
INSERT INTO #ProcessHistory
VALUES ('process1', '2016-10-10 11:10', '2016-10-10 11:20'),
('process2', '2016-10-10 11:40', '2016-10-10 12:30'),
('process3', '2016-10-10 22:21', '2016-10-11 02:36');
--==================================================================================
-- Use a recursive CTE to generate hourly data for each record:
--==================================================================================
WITH HourlyData AS (
-- Anchor:
SELECT
ph.Name [ProcessName],
ph.StartTime [StartTime],
ph.EndTime [EndTime],
-- Get the current hour with date:
DATEADD(MINUTE, -DATEPART(MINUTE, ph.StartTime), ph.StartTime) [CurrentHour],
-- Calculate the next hour for use later:
DATEADD(MINUTE, 60 - DATEPART(MINUTE, ph.StartTime), ph.StartTime) [NextHour],
-- Determine how many minutes the process was active this hour:
CASE
WHEN DATEDIFF(MINUTE, ph.StartTime, ph.EndTime) > 60 - DATEPART(MINUTE, ph.StartTime)
THEN 60 - DATEPART(MINUTE, ph.StartTime)
ELSE DATEDIFF(MINUTE, ph.StartTime, ph.EndTime)
END [Minutes]
FROM #ProcessHistory ph
UNION ALL
-- Recurse:
SELECT
hd.ProcessName,
hd.StartTime,
hd.EndTime,
hd.NextHour [CurrentHour],
DATEADD(HOUR, 1, hd.NextHour) [NextHour],
-- Determine how many minutes the process was active this hour:
CASE
WHEN DATEDIFF(MINUTE, hd.NextHour, hd.EndTime) < 60
THEN DATEDIFF(MINUTE, hd.NextHour, hd.EndTime)
ELSE 60
END
FROM HourlyData hd
WHERE hd.NextHour < hd.EndTime
)
SELECT
hd.ProcessName,
hd.CurrentHour [HourWithDate],
CONVERT(DATE, hd.CurrentHour) [Date],
DATEPART(HOUR, hd.CurrentHour) [Hour],
hd.Minutes
FROM HourlyData hd
ORDER BY
hd.ProcessName,
hd.CurrentHour;
The output from the above sample would look like this:
ProcessName HourWithDate Date Hour Minutes
process1 2016-10-10 11:00:00.000 2016-10-10 11 10
process2 2016-10-10 11:00:00.000 2016-10-10 11 20
process2 2016-10-10 12:00:00.000 2016-10-10 12 30
process3 2016-10-10 22:00:00.000 2016-10-10 22 39
process3 2016-10-10 23:00:00.000 2016-10-10 23 60
process3 2016-10-11 00:00:00.000 2016-10-11 0 60
process3 2016-10-11 01:00:00.000 2016-10-11 1 60
process3 2016-10-11 02:00:00.000 2016-10-11 2 36
To handle general cases, you could try something like
--drop table #processes
CREATE TABLE #processes
(
name varchar(50),
StartTime Datetime,
EndTime DateTime
);
insert #processes VALUES('proc1','20161010 11:10','20161010 11:20');
insert #processes VALUES('proc2','20161010 11:40','20161010 12:20');
insert #processes VALUES('proc3','20161010 10:40','20161010 12:20');
;WITH HRS AS (SELECT 0 HR
UNION ALL
SELECT HR + 1 FROM HRS WHERE HR < 23),
MINS AS (SELECT 0 MN
UNION ALL
SELECT MN + 1 FROM MINS WHERE MN < 59),
TIMES AS (SELECT HR,MN FROM HRS CROSS JOIN MINS)
SELECT name,starttime,endtime,Count(0) AS mins FROM #processes
JOIN TIMES
ON (HR > datepart(hh,Starttime)
OR HR = datepart(hh,Starttime) AND MN >= datepart(n,STARTtIME))
AND
(HR < datepart(hh, EndTime)
OR HR = datepart(hh, EndTime) AND MN < datepart(n,EndTime))
WHERE HR = 11 --hour is 11
GROUP BY name,
starttime,
endtime
drop table #processes;
create table #temp (Name varchar(5), starttime datetime, EndTime datetime)
insert into #temp values(1,'2016-10-10 11:10','2016-10-10 11:20' )
insert into #temp values(2,'2016-10-10 11:40','2016-10-10 12:30' )
insert into #temp values(2,'2016-10-10 10:40','2016-10-10 11:30' )
insert into #temp values(2,'2016-10-10 10:40','2016-10-10 12:30' )
DECLARE #firstTime time ,#secondTime time
set #firstTime ='11:00'
set #secondTime ='12:00'
select
CASE WHEN CONVERT(time(0), starttime) < #firstTime AND CONVERT(time(0), EndTime) > #secondTime THEN DATEDIFF(ss,#firstTime,#secondTime)
WHEN CONVERT(time(0), EndTime) > #secondTime THEN DATEDIFF(ss,CONVERT(time(0), starttime),#secondTime)
WHEN CONVERT(time(0), starttime) < #firstTime THEN DATEDIFF(ss,CONVERT(time(0), EndTime),#secondTime)
ELSE DATEDIFF(ss,starttime,EndTime)
END
from #temp
SELECT CAST(DATEADD(MINUTE,DATEDIFF(MINUTE,'2016-10-10 11:10','2016-10-10 12:20'),'2011-01-01 00:00:00.000') AS TIME)
as timeDifference
With timeDifference -
SELECT CAST(DATEADD(MINUTE,DATEDIFF(MINUTE,StartTime,EndTime),'2011-01-01 00:00:00.000') AS TIME)
as timeDifference
from #YourTableName
With Days and TimeDiffernece
declare #start_time as varchar(150);
declare #end_time as varchar(150);
set #start_time='2016-10-10 10:10';
set #end_time='2016-10-12 12:10'
SELECT datediff(day,#start_time,#end_time) as dayDifference,
CAST(DATEADD(MINUTE,DATEDIFF(MINUTE,#start_time,#end_time),'2011-01-01 00:00:00') AS TIME(0))
as timeDifference
I think this does the trick, but it's pretty ugly. Maybe someone can do it more elegantly?
SELECT
case
when HOUR(starttime) < 11 AND HOUR(endtime) = 11 then minute(endtime)
when HOUR(starttime) < 11 AND HOUR(endtime) > 11 then 60
when HOUR(starttime) = 11 AND HOUR(endtime) = 11 then minute(endtime) - minute(starttime)
when HOUR(starttime) = 11 AND HOUR(endtime) > 11 then 60 - minute(starttime)
else 0
end AS ProcessTimeHour_11,
case
when HOUR(starttime) < 12 AND HOUR(endtime) = 12 then minute(endtime)
when HOUR(starttime) < 12 AND HOUR(endtime) > 12 then 60
when HOUR(starttime) = 12 AND HOUR(endtime) = 12 then minute(endtime) - minute(starttime)
when HOUR(starttime) = 12 AND HOUR(endtime) > 12 then 60 - minute(starttime)
else 0
end AS ProcessTimeHour_12
from StuffAndThings