Short of paying $150/month so I can actually submit a ticket, what can I do to get Google's attention? I've seen other people get help for what appears to be the exact same issue.
I uploaded a new (small) app to Google App Engine (GAE), and the Applications Settings page shows an error under Cloud Integration ("An error occurred when creating the project. Please retry").
I've retried over a period of days, but it tries for a while, then reports another failure. I've asked questions of StackOverflow, and in the GAE issues forum, to no response.
Try to get hold of the people from Google Developer relations here, in the relevant Google+ communities or on Google groups.
If it can bring you any comfort: paying the $150 does not help you much - we have the subscription.
If you have a second Google Apps domain, replicate the issue by switching domains and recreating the project from scratch. Then if the error occurs again, post that it occurs in 2 or more cloud.google.com accounts with separate domains. This should help show this is not a one off error and requires investigation.
If it does not occur in the second domain, save your data, delete your project and recreate with a different project name and number.
-ExGenius
Related
I've developed an application that works through Google's GSuite using OAuth2. The app is working fine and is part of the GSuite account that was set up to allow testing while developing it (which is the owning account of the app in the Developer Console). However, I now want to give the app to another GSuite company but can't see how to get them to add it?
The application has been submitted for review with Google to get it added via the Marketplace but we're keen to get the second company using it ASAP. I've had a look through the Google docs but couldn't find anything that appeared relevant and even tried to see if I could find an existing question on here. If anyone can point me in the right direction that would be much appreciated!
Cheers
You won't be able to give it to another company until it's published, so if the review is taking linger than expected, your best is to contact Google GSuite support
About 2 weeks ago, I found that my GCP project (using YouTube API) is being suspended for violating Google Cloud Platform Terms of Service or Acceptable Use Policy by circumventing quota restrictions via multiple projects acting as one.
I've deleted all other projects and submitted an appeal for 12 days ago, but the main project is still locked and no response from Google support.
I just keep receiving 2 emails from Google system when I submit an appeal again:
Thank you for your follow up. A member of our team will review the appeal for your Google Cloud Project and get back to you within two business days.
and
We have recently detected your Google Cloud / APIs Projects have been circumventing our quota restrictions via multiple projects acting as one and appears to be violating YouTube API Terms of Service (III.D.1.c).
You can fix the problem by taking the following steps:
Consolidate your projects behind one single project ID and delete the remaining projects
Once you've completed step 1, sign in to your remaining active project and submit an appeal
How can I solve the problem?
Thank you.
You have to wait and check constantly your email for any requested information from the Google side. Try to be as detailed as you can and try to provide as much evidence as possible. This process sometimes can take some time to be reviewed. If you have submitted an appeal, you just can wait and keep monitoring your mail. On the other hand, you can create a new Project.
I think some other website is using the Google Analytics ID of one of our websites. I recently set up a new Analytics property for a new site but have not yet put the tracking codes in place. Then when I checked our Analytics earlier today, the new property is already reporting visits. How come?
Probably someone hacked our Google Analytics ID. But then we haven't even placed the codes on site so I'm not sure if this is the case. Am I missing something (probably due to a filter set up)?
And if some other website is indeed using our Google Analytics ID, is there a way for me to trace these sites?
I just configured our Analytics to monitor visits that only involve our hostname so hopefully this will solve the issue onwards. But still, are there other possible reasons?
My questions is in two folds: issue with app engine:update and with the app cfg.sh.
I looked on the web and could not find any workaround or potential answer that could help me fixing this issue.
My application is working with not much issue locally. Time now to give it a shot on production and upload it to google app engine. At first I tried doing this by using the 'app engine:update' from gradle (I'm using Android Studio). The execution failed with the following error message: "toolkit not found: apple.awt.ctoolkit. Why is this toolkit required and where can we find it?
While searching on the internet there were suggestions to use the appcfg.sh script to upload the application. It seemed to work at first until it asked for email and password. I used the exact same email/password I use to connect to goole-appengine and for some reasons it does not work.
Thanks.
After few hours investigating this issue I found out what the issues were. First thing, my account was compromised and received an email from Google. All I had is to confirm that was me trying to upload application to GAE. Secondly, my primary email address linked to my Google account belongs to another ISP. There is a security feature to disable and for security being a bit more loose. Creating a gmail account did the trick.
I would like to delete the account I have with Google App Engine since I don't use it and I also would like to stop receiving email from Google regarding this account and policies update and alike.
Is there a way to do this?
UPD:
I raised this issue in google issue tracking system and it has been accepted as a valid feature request. http://code.google.com/p/googleappengine/issues/detail?id=5745
UPD2:
A nice person from Google offered his help in deleting of my account as soon as I remove any apps I have there. Thanks for that!
A note from Google accouts TOS:
13.2 If you want to terminate your legal agreement with Google, you
may do so by (a) notifying Google at any time and (b) closing your
accounts for all of the Services which you use, where Google has made
this option available to you. Your notice should be sent, in writing,
to Google’s address which is set out at the beginning of these Terms.
By myself I didn't found how one can delete google app Engine account, so it's possible that this is not Services which you use, where Google has made this option available to you. As other option I see is to ask on Googl App Engine community question board, and hope that google moderators read those question.