DocuSign for Salesforce.com - salesforce

Question

I have 2 users. I need to send the envelope to User 1 to sign. Once user 1 has signed the document, User 2 needs to get the envelope to sign the document.
I have written a Custom button on a Custom object where I am passing the envelop ID and Passing the users to whom the envelope will be sent along with the routingOrder, but the envelope is received by both the users. I was not able to find a proper document that could help me resolve the issue. Piece of javascript:
{!REQUIRESCRIPT("/apex/dsfs__DocuSign_JavaScript")}
//********* Option Declarations (Do not modify )*********//
var RC = '';var RSL='';var RSRO='';var RROS='';var CCRM='';var CCTM='';var CCNM='';var CRCL=''; var CRL='';var OCO='';var DST='';var LA='';var CEM='';var CES='';var STB='';var SSB='';var SES='';var SEM='';var SRS='';var SCS ='';var RES='';
//*************************************************//
//DocuSign Template
var DST='';
//Adding Notes & Attachments
var LA='1';
//Custom Recipient List
var CRL='Email~test_1#gmail.com;FirstName~user;LastName~1;Role~Signer 1;RoutingOrder~1,Email~test_2#gmail.com;LastName~user2;Role~Signer 2;RoutingOrder~2,LoadDefaultContacts~1';
//Custom Contact Role Map
var CCRM='Signer 1~Signer 1;Signer 2~Signer 2';
//Custom Contact Type Map
var CCTM='Signer 1~Signer 1;Signer 2~Signer 2';
//Custom Email Subject
var CES='{!CustomObject__c.Id} - Please eSign Vocus Sales Agreement';
//Custom Email Message
var CEM='I am sending you this request for your electronic signature, please review and electronically sign by following the link below.';
//Custom Envelop from Docusign
var DST = '00000000-33F0-4A8C-A8B2-00000000000';
//********* Page Callout (Do not modify) *********//
window.location.href ="/apex/dsfs__DocuSign_CreateEnvelope?DSEID=0&SourceID={!CustomObject__c.Id}&RC="+RC+"&RSL="+RSL+"&RSRO="+RSRO+"&RROS="+RROS+"&CCRM="+CCRM+"&CCTM="+CCTM+"&CRCL="+CRCL+"&CRL="+CRL+"&OCO="+OCO+"&DST="+DST+"&CCNM="+CCNM+"&LA="+LA+"&CEM="+CEM+"&CES="+CES+"&SRS="+SRS+"&STB="+STB+"&SSB="+SSB+"&SES="+SES+"&SEM="+SEM+"&SRS="+SRS+"&SCS="+SCS+"&RES="+RES;
//*******************************************//
Please do let me know what I am missing out.
Thanks in advance for helping out.

Answer 1

Most likely an issue with how you're setting CCRM and CCTM. Try changing to this instead (replace ALL_CAPS_TEXT with appropriate Role Names from the DocuSign Template you're using):
//Custom Contact Role Map
var CCRM='Signer 1~ROLE_NAME_OF_FIRST_RECIPIENT_IN_DOCUSIGN_TEMPLATE;Signer 2~ROLE_NAME_OF_SECOND_RECIPIENT_IN_DOCUSIGN_TEMPLATE';
//Custom Contact Type Map
var CCTM='Signer 1~Signer;Signer 2~Signer';
Notice that in setting the value of CCTM, the second value in each entry should simply be "Signer" (as shown above).
Also, since you're using a DocuSign Template (DST), you should verify that the Recipient Routing Order is set appropriately there as well.
Here's a (working) example for a custom button that sends to the first recipient first, and then when that recipient completes the envelope, sends to the second recipient:
Recipient Role Names & Routing Order as Defined by the DocuSign Template that the custom button uses:
Custom button code:
{!REQUIRESCRIPT("/apex/dsfs__DocuSign_JavaScript")}
//********* Option Declarations (Do not modify )*********//
var RC = '';var RSL='';var RSRO='';var RROS='';var CCRM='';var CCTM='';var CCNM='';var CRCL=''; var CRL='';var OCO='';var DST='';var LA='';var CEM='';var CES='';var STB='';var SSB='';var SES='';var SEM='';var SRS='';var SCS ='';var RES='';
//*************************************************//
//DocuSign Template
var DST='';
//Adding Notes & Attachments
var LA='1';
//Custom Recipient List
var CRL='Email~johnsemail#outlook.com;FirstName~user;LastName~1;Role~Signer 1;RoutingOrder~1,Email~janesemail#outlook.com;LastName~user2;Role~Signer 2;RoutingOrder~2,LoadDefaultContacts~1';
//Custom Contact Role Map
var CCRM='Signer 1~Customer;Signer 2~SalesRep';
//Custom Contact Type Map
var CCTM='Signer 1~Signer;Signer 2~Signer';
//Custom Email Subject
var CES='Please eSign Vocus Sales Agreement';
//Custom Email Message
var CEM='I am sending you this request for your electronic signature, please review and electronically sign by following the link below.';
//Custom Envelop from Docusign
var DST = '7C350ABB-74F9-463E-96E3-49153AA25607';
//********* Page Callout (Do not modify) *********//
window.location.href ="/apex/dsfs__DocuSign_CreateEnvelope?DSEID=0&SourceID={!Opportunity.Id}&RC="+RC+"&RSL="+RSL+"&RSRO="+RSRO+"&RROS="+RROS+"&CCRM="+CCRM+"&CCTM="+CCTM+"&CRCL="+CRCL+"&CRL="+CRL+"&OCO="+OCO+"&DST="+DST+"&CCNM="+CCNM+"&LA="+LA+"&CEM="+CEM+"&CES="+CES+"&SRS="+SRS+"&STB="+STB+"&SSB="+SSB+"&SES="+SES+"&SEM="+SEM+"&SRS="+SRS+"&SCS="+SCS+"&RES="+RES;
//*******************************************//
This is the exact same button code that you provided in your question -- with only minor changes:
Changed email addresses in CRL (so I could test receiving the emails).
Changed CCRM to specify corrsponding Recipient Role Name from DocuSign Template for each signer.
Changed CCTM to use just "Signer" as the second portion for each item.
Changed DST to the ID of a Template in my DocuSign account (so I could test).
Updated window.location.href to use Opportunity.Id as SourceID (so I could test).