Identify why Google app engine is slow - google-app-engine

I developed an application for client that uses Play framework 1.x and runs on GAE. The app works great, but sometimes is crazy slow. It takes around 30 seconds to load simple page but sometimes it runs faster - no code change whatsoever.
Are there any way to identify why it's running slow? I tried to contact support but I couldnt find any telephone number or email. Also there is no response on official google group.
How would you approach this problem? Currently my customer is very angry because of slow loading time, but switching to other provider is last option at the moment.

Use GAE Appstats to profile your remote procedure calls. All of the RPCs are slow (Google Cloud Storage, Google Cloud SQL, ...), so if you can reduce the amount of RPCs or can use some caching datastructures, use them -> your application will be much faster. But you can see with appstats which parts are slow and if they need attention :) .
For example, I've created a Google Cloud Storage cache for my application and decreased execution time from 2 minutes to under 30 seconds. The RPCs are a bottleneck in the GAE.

Google does not usually provide a contact support for a lot of services. The issue described about google app engine slowness is probably caused by a cold start. Google app engine front-end instances sleep after about 15 minutes. You could write a cron job to ping instances every 14 minutes to keep the nodes up.

Combining some answers and adding a few things to check:
Debug using app stats. Look for "staircase" situations and RPC calls. Maybe something in your app is triggering RPC calls at certain points that don't happen in your logic all the time.
Tweak your instance settings. Add some permanent/resident instances and see if that makes a difference. If you are spinning up new instances, things will be slow, for probably around the time frame (30 seconds or more) you describe. It will seem random. It's not just how many instances, but what combinations of the sliders you are using (you can actually hurt yourself with too little/many).
Look at your app itself. Are you doing lots of memory allocations in the JVM? Allocating/freeing memory is inherently a slow operation and can cause freezes. Are you sure your freezing is not a JVM issue? Try replicating the problem locally and tweak the JVM xmx and xms settings and see if you find similar behavior. Also profile your application locally for memory/performance issues. You can cut down on allocations using pooling, DI containers, etc.
Are you running any sort of cron jobs/processing on your front-end servers? Try to move as much as you can to background tasks such as sending emails. The intervals may seem random, but it can be a result of things happening depending on your job settings. 9 am every day may not mean what you think depending on the cron/task options. A corollary - move things to back-end servers and pull queues.
It's tough to give you a good answer without more information. The best someone here can do is give you a starting point, which pretty much every answer here already has.

By making at least one instance permanent, you get a great improvement in the first use. It takes about 15 sec. to load the application in the instance, which is why you experience long request times, when nobody has been using the application for a while

Related

How to Gain Visibility and Optimize Quota Usage in Google App Engine?

How do I go about optimizing my Google App Engine app to reduce instance hours I am currently using/paying for?
I have been using app engine for a while and the cost has been creeping upwards. I now spend enough on GAE to invest time into reducing the expense. More than half of my GAE bill is due to frontend instance hours, so it's the obvious place to start. But before I can start optimizing, I have to figure out what's using the instance hours.
However, I am having difficulty trying to determine what is currently using so many of my frontend instance hours. My app serves many ajax requests, dynamic HTML pages, cron jobs, and deferred tasks. For all I know there could be some runaway process that is causing my instance usage to be so high.
What methods or techniques are available to allow me to gain visibility into my app to see where I am using instance hours?
Besides code changes (all suggestions in the other answer are good) you need to look into the instances over time graph.
If you have spikes and constant use, the instances created during the spikes wont go to sleep because appengine will keep using them. In appspot application settings, change the "idle instances" max to a low number like 1 (or your actual daily average).
Also, change min latency to a higher number so less instances will be created on spikes.
All these suggestions can make an immediate effect on lowering your bill, but its just a complement to the code optimizations suggested in the other answer.
This is a very broad question, but I will offer a few pointers.
First, examine App Engine's console Dashboard and logs. See if there are any errors. Errors are expensive both in terms of lost business and in extra instance hours. For example, tasks are retried several times, and these reties may easily prolong the life of an instance beyond what is necessary.
Second, the Dashboard shows you the summary of your requests over 24 hours period. Look for requests with high latency. See if you can improve them. This will both improve the user experience and may reduce the number of instance hours as more requests can be handled by each instance.
Also look for data points that surprise you as a developer of your app. If you see a request that is called many more times that you think is normal, zero in on it and see what it is happening.
Third, look at queues execution rates. When you add multiple tasks to a queue, do you really need all of them to be executed within seconds? If not, reduce the execution rate so that the queue never needs more than one instance.
Fourth, examine your cron jobs. If you can reduce their frequency, you can save a bunch of instance hours. If your cron jobs must run frequently and do a lot of computing, consider moving them to a Compute Engine instance. Compute Engine instances are many times cheaper, so having such an instance run for 24 hours may be a better option than hitting an App Engine instance every 15 minutes (or even every hour).
Fifth, make sure your app is thread-safe, and your App Engine configuration states so.
Finally, do the things that all web developers do (or should do) to improve their apps/websites. Cache what can be cached. Minify what needs to be minified. Put images in sprites. Split you code if it can be split. Use Memcache. Etc. All of these steps reduce latency and/or client-server roundtrips, which helps to reduce the number of instances for the same number of users.
Ok, my other answer was about optimizing at the settings level.
To trace the performance at a granular level use the new cloud trace relased today at google i/o 2014.
http://googledevelopers.blogspot.com/2014/06/cloud-platform-at-google-io-enabling.html

Google AppEngine sending all requests to same instance

Lately, I have seen GAE taking much, much longer to process requests than it did just a week ago. Nothing changed in my code, but GAE now is taking 4000-12000ms to respond to requests. What makes is worse is that I have plenty of instances available with 0 requests on them.
Has anyone else seen this happen?
What can I do to fix it?I have gone as far as to spin up 15 extra instances (and paid through the nose for them) but nothing seems to send requests to the other idle instances reliably.
My bill has gone from 70-90c/day to $5-8/day without any code change or increase in traffic. In fact, I am losing traffic because of the huge latency.
QPS* Latency* Requests Errors Age Memory Availability
0.000 0.0 ms 1378 0 10:10:09 57.9 MBytes Dynamic
0.000 0.0 ms 1681 0 15:39:57 57.2 MBytes Dynamic
0.017 9687.0 ms 886 0 10:19:10 56.7 MBytes Dynamic
I recommend installing AppStats to get a picture of what's taking so long in each request. I'd guess that you're having some contention issues or large numbers of reads/writes caused by some new data configuration.
The idle instances won't help decrease latency - it looks like every request takes a long time, and with less than one request per minute (in this sample anyway), 10s requests could run serially on the same instance.
We have a similar problem in our app. In our case, we are under the impression that GAE's scheduler did a poor job in balancing requests to existing instances.
In some cases, the scheduler decided to spin up new instances instead of re-using already existing ones. Since spinning a new instance took 5 to >45 seconds, I suspect this might be what happened to you.
Try to investigate the following and see if it helps you:
Make sure your app has thread-safe enabled so that you could process concurrent requests. You could configure this in your app.yaml if you are using Python, or in your appengine-web.xml if you use Java. Of course, you also need to make sure that the code in your app is threadsafe.
In your application settings, if it is still set on automatic, change the minimum pending latency to a non-automatic setting. I'd suggest around 10 seconds for now, but you could experiment later on which setting would suit you the most. This force the scheduler to wait for a certain time to see if any instance is available within the time before spinning up a new instance.
Now, to answer your original question regarding sending all requests to same instance, as far as I know there is no way to address a specific front-end instance in order to direct the requests to that particular instance.
What you could do is migrate your app to use backend instances instead of the regular frontend instance. Backends provides a way to directly target any particular instance within it. You could deploy your app in a single backend to have more control on the number of instance that you spawn. And since using the backend bypass the scheduler, you would not encounter latencies caused by new instances spinning up.
The major drawback of using this approach is that you lose the auto-scalability benefit of using front-end instances. But seeing from your low daily billing, I think scalability is not yet a major concern for the scale of your app.

Is app engine more expensive when it's slower?

There have been quite a few occasions recently when app engine appears to run slower. To some degree that's understandable with the architecture of their cloud platform. I'm not talking about new server instances - just requests to warm servers. I'm also just referring to CPU, not datastore API, but I do wonder about that as well.
It seems that during these slow periods I get a lot more yellow warnings on my requests - saying I am using a lot of CPU. Certainly they take longer to complete during this period. What concerns me is that during these slow periods, my billable CPU seems to go up.
So to be clear - when app engine is fast, a request might complete in 100ms. In a slow period, it might take more than 1s for the same request. Same URI, same caching, same processing path, same datastore, same indexes - much more CPU. The yellow warnings, as I understand it, are referring to billable CPU usage, and there's many more of them when app engine is slower.
This seems to set up a bizarre situation where my app costs more to run when app engine performance is worse. This means google makes more money the more poorly the platform performs (up to the point where it fails or customers leave). Maybe I've got the situation all wrong, and it doesn't work like that - but if it does work like that, then as a customer the pressures and balances there are all wrong. That's not intimating any wrong-doing on google's part - just that the relationships between those two things don't seem right.
It almost seems like google's algorithm goes something like - 'If I give a processing job to a CPU and start my watch, then stop it when the job returns I get the billable CPU figure.' i.e. it doesn't measure CPU work at all. Surely that time should be divided by the number of processing jobs being concurrently executed plus some extra to cover the additional context switching. I'm sure that stuff is hard to measure - perhaps that's the reason.
I guess you could argue it is fair that you pay more when app engine is in high demand, but that makes budgeting close to impossible - you can't generate stats like '100 users costs me $1 a day', because that could change for a whole host of reasons - including app engine onboarding more customers than the infrastructure can realistically handle. If google over-subscribes app engine then all customers pay more - it's another relationship that doesn't sound right. Surely google's costs should go down as they onboard more customers, and those customers use more resources - based on economies of scale.
Should I expect two identical requests in my app to cost me roughly the same amount each time they run - regardless of how much wall-time app engine takes to actually complete them? Have I misunderstood how this works? If I haven't, is there a reason why I shouldn't be worried about it in the long term? Is there some documentation which makes this situation clearer? Cheers,
Colin
It would be more complicated, but they could change the billing algorithm to be a function of load. Or perhaps they could normalize the CPU measurements based on the performance of similar calls in the past.
I agree that this presents problems for the developers.
Yes this is true. It is a bummer. It also takes them over a second to start up my Java application (which I was billed for) every time they decided my site was in low demand, and didn't need the resources.
I ended up using a cron to auto ping my site every minute to keep it warm.. doing all the wasted work made my bill cheaper, as it didn't have the startup time, instead it just had lots of 2ms pings...
This question appears old and I think the pricing scheme must have changed...
The Google App Engine charges for "instance hours" and the instances currently spawned are viewable in the GAE console. And Google provides adjustments so you can decide cost vs latency for your app.
https://developers.google.com/appengine/docs/adminconsole/performancesettings
I did noticed that if the front-end is bogged down hitting a common backend resource that GAE will spawn a bunch of instances to get latency down. And you will pay for those instance hours even though latency/throughput doesn't improve. The adjustments I mentioned seem to help with that.

Is GAE a viable platform for my application? (if not, what would be a better option?)

Here's the requirement at a very high level.
We are going to distribute desktop agents (or browser plugins) to collect certain information from tons of users (in thousands or possibly millions down the road).
These agents collect data and periodically upload it to a server app.
The server app will allow for analyzing collected data (filter, sort etc based on 4-5 attributes) and summarize in form of charts etc.
We should also be able to export some of the collected data (csv or pdf)
We are looking for an platform to host the server app. GAE seems attractive because of low administrative cost and scalability (as users base increases, the platform will handle the scale... hopefully!).
Is GAE a viable option for us?
One important consideration is that sometimes the volume of uploads from the agents can exceed 50MB per upload cycle. We will have users in places where Internet connections could be very slow too. Apparently GAE has a limit on the duration a request can last. The upload volume may cause the request (transferring data from an agent to the server) to last longer than 30 seconds. How would one handle such situation?
Thanks!
The time of the upload is not considered part of the script execution time, so no worries there.
Google App Engine is very good to perform a vast number of smaller jobs but not so much to do complex long running background jobs (because of the 30 sec limit + even smaller database connection time limit). So probably GAE would be a very good platform to GATHER the data but not for actually ANALYZING it. You probably would like to separate these two.
We went ahead an implemented the first version on GAE anyway. The experience has been very much what is described here http://www.carlosble.com/?p=719
For a proof-of-concept prototype, what we have built so far is acceptable. However, we have decided not to go with GAE (at least in its current shape) for the production version. The pains somewhat outweigh the benefits in our case.
The problems we faced were numerous. Unlike my experience dealing with J2EE stacks, when you run into an issue, many a times it is a dead end. Workarounds are very complicated and ugly, if you can find one.
By writing good prototypes one could figure out whether GAE is right for the solution being built, however, the hype is a problem. Many newcomers are going get overly excited about GAE due to its hype and end up failing badly. Because they will choose GAE for all kinds of purpose that it is not suitable for.

Long app startup times (java), maybe using Slim3 to improve?

I'm getting close to completing an app engine project (java + jdo), and am a bit worried about startup times. When the app is 'cold', it can take a long time for app engine to load my app (more than 5 seconds) - this is bad because often times the user may just give up after waiting so long.
There's a project called Slim3, which wraps the native datastore - it's supposed to give you startup times of 1 - 3 seconds:
http://sites.google.com/site/slim3appengine/
I don't really want to rely on a third party just to get decent startup times, but I don't think we have any choice. Just wondering how you've dealt with long startup times. I read that as long as your app is getting a hit per 2 minutes or so, then your app is kept resident and this isn't really an issue. That's fair and fine by me (if true).
I don't think the app engine team is working on reducing startup time right now, so wondering what, if anything, we should do to solve this ourselves?
Thanks
Objectify is another alternative datastore wrapper that is supposed to be faster than JDO.
According to the Roadmap, the app engine team is in fact working on this problem, by giving us the ability to reserve instances. Of course there is not even an estimate of a target date, so it is probably still worth looking into a solution in the meantime.
The other thing you can do is make sure that you have eliminated all of your own code as a startup bottleneck. Are you sure it is just the JDO code that is taking a long time? Are there any initialization tasks you can defer until later, to spread the cost of the first hit?
FYI, in Japanese App Engine community, Slim3 is a defacto standard for accessing to Datastore - over 50% of users on my Twitter TL are using it for profuction service. It's much faster than JDO for both spin-up time and query speed (as fast as low level API), and easier to build a query by utilizing Java/Eclipse's type system.
Thanks,
Kaz

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