My user A created an app in google appengine. I would like my user B to take over the billing. I then gave user B access to the project and made a payment from his account, but now he cannot change the billing settings. When user B clicks the "Take over billing" link but get:
"You do not have sufficient permissions to make billing changes. Your budget settings could not be saved. For help please contact support. "
The link to customer support just tells me that there is only support for premium accounts :-(
Any suggestions on how to let another user take over the billing?
Well, it looks like my billing settings was in a bad state where user B could do the payment without being the billing administrator.
It got solved when I changed user B from a developer to an administrator. Then the "take over billing" button started to work as expected without any error.
Thanks for the info Peter.
Related
I am trying to obtain my production keys for my QBO app following the steps in this link
here
However, when I try to start the "App Assessment Questionnaire", I get the error message below:
You currently do not have a developer account, please click here to complete setting up your developer account. Once that is complete you will be able to access the help pages.
This is what I see, and I DO have a developer account. It won't let me continue.
Please help!
UPDATE
I see this error in the address bar:
ErrorCode=ERROR_CREATING_USER&ErrorDescription=License+Limit+Exceeded
UPDATE #2
I tried creating a brand new account, a new app, on a different PC and the same thing happened. So this is not a cache issue.
UPDATE #3
Created 2 support tickets for this issue
#00114423
#00114415
I had to use a different account to access the help site
https://help.developer.intuit.com
I've the same issue since Friday (02/18) and spent hours to figure out what's the problem.
tried from different browsers and different IP addresses
made a brand new developer account to test with it
had a 1+ hour chat session with QB support (but not developer support)
sent an email to an address received from the chat assistant
sent a feedback at https://www.surveymonkey.com/r/AppAssess
According to the browser's developer tools:
the Start questionnaire button opens this URL:
https://developers.intuit.com/app/developer/appdetail/prod/questionnaire?appId=xxxxx:UUID_of_app
then it redirects to:
https://login.salesforce.com/services/auth/sso/yyyyyyyyyyy/Intuit_Enterprise?community=https://help.developer.intuit.com
finally, SSO to salesforce fails and it redirects back to:
https://developer.intuit.com/app/developer/qbpayments/docs/qbms-payments/hosted-paypage/faqs/help-redirect?**ErrorCode=ERROR_CREATING_USER&ErrorDescription=License+Limit+Exceeded**+-+Customer+Community+Login&ProviderId=xxxxxx&startURL=%2Fs%2Fquestionnaire%3Fapp%yyyyyyyyyyyyy
So, it seems to be, QB have reached a license limit at salesforce, which prevents new logins to create and the questionnaire from to load.
And the funny part is: the same thing happens, when I tried to create a support ticket and used the "Ask a question" button at https://help.developer.intuit.com/s/
Which means, I can't start the questionnaire and can't start a ticket about the error either.
I guess, if QB developer accounts whom created support tickets previously or started the questionnarie before the license limit has been reached, they have have a SSO login account at salesforce and able to fill in the form or start new support tickets, but others are stuck because of the license limit.
If somebody have a working QB developer account and able to start a support ticket, please do it, and link this page in it.
Or maybe, we should contact salesforce support to let QB know about the license limit.
I'll give it a try.
This seems to have been fixed. I tried running the questionaire and it worked.
I have also been having this problem the last several days and had the same lack of success with QB support. The URL callback error I see is:
ErrorCode=REGISTRATION_HANDLER_ERROR&ErrorDescription=Please+sign+the+terms+of+service+before+you+login+to+community
I don't see anywhere I can sign a TOS in my account page - it's possible that in fact QBO hasn't signed a TOS with Salesforce. What a joke.
Is there a way to test the Google Vision API in an application without activating my free trial?
I am trying to use the API in a sample test application, but I can't enable the Vision API without having a valid billing method added.
Error Message: " The API requires a valid billing method."
When I try to enable billing from the Dashboard - Billing - It redirect to a page where I have to input my information in order to "Try Cloud Platform for free" and I have to click on a button with the message - "Start my free trial". Is there a way to enable billing without starting my free trial?
I just want to use the free tier (doesn't matter if I would have to put in my credit card) without 'wasting' my free trial -- I think so much money for trial could be spent better elsewhere...
Yes it's possible...with a billing account set up...
To create a new billing account:
Go to the Cloud Platform Console and sign in or, if you don't already
have an account, sign up.
Open the console menu and select Billing.
Click the New billing account button. (Note
that if this is not your first billing account, first you need to open
the billing account list by clicking the name of your existing billing
account near the top of the page, and then clicking Manage billing
accounts.)
Enter the name of the billing account and enter your
billing information. The options you see depend on the country of your
billing address. Note that for United States accounts, you cannot
change tax status after the account is created.
Click Submit and enable billing.
Now by enabling billing for your test project, you'll have the option to use a billing account...the one you just set up.
You can upgrade your trial account anytime, and you'll immediately have access to standard service quotas. If you upgrade to a paid account before the 60-day trial period ends, any remaining amount of your initial trial credit remains in your account. See this link.
Here's one that seems to puzzle everyone, including my Salesforce rep.
I setup a trial of a Force.com platform org. I'm logged in as the administrator, and want to convert it to a paid subscription, so I start looking for a Checkout link. It's not in the App menu where some help pages say it should be.
Image of app menu
nor is it at the bottom of the left nav stack in Setp where you often see it. Nor is it on the System overview page.
I've searched this on the SF community and online. Everyone, including my rep says I just need to edit myself as a user and check "Checkout Enabled".
And yet, I cannot find this on this User edit screen, or on any of the other profile or permission set screens.
User edit screen
I'm clearly missing something obvious. What is it?
So I've just heard from my Salesforce sales rep, and she had to have someone in Salesforce OPS turn on Checkout for me. I guess there are some accounts that can't access it without vendor intervention. If I find out differently, I will post here.
I don't know if is the correct place, but I can't enable the billing for a project on app engine to use a cloud storage, is there somebody with the same problem?
all look like work with the bonus but :
Billing Account Name Billing Account ID Status # of Projects
My Billing Account ---- Closed 0
My Billing Dogtranslate ---- Closed 0
and when I want create a bucket it show me Error
You do not have sufficient permissions to view this page
I have tryed with another account and other credit card and it give me the same (It stolen me 0,90 euros each time) and dosn't work,
Maybe it needs some task that I don't know
(I have already contact the assistance in the past without result, just some useless email )
I had a colleague that just had a similar problem. He was trying to activate billing for an App Engine instance using a credit card issued by Paypal. Google said they needed him to switch it to a regular credit card.
He had to delete the project that was blocked for billing, but was able to create a new project -- using the regular credit card -- with no problems.
Here's a link to their payment method info: https://support.google.com/cloud/answer/2987880?hl=en&ref_topic=2991963
I think they were treating the Paypal card as a "prepaid card"
I have a Google Appengine application that, in the Billing Profile section has 'Particular' (or something along the lines) set as the account type. It was set like that when the billing was enabled. Now the billing is going to be handled by a company, so I need to change that option and set it as a company, but when I click edit there's no option to change it. Is there any way of doing this?
Thanks.
EDIT: I ended up contacting them through a support ticket. It was solved within the hour.
You will have to add someone from the company to be a billing administrator and then that person will be able to change the credit card info or anything else regarding the billing settings.
Before doing anything invite the person you want to be responsible for the payments to the app from the Permissions page.
If you are the owner of the app and you are the one who actually enabled billing at one point you will have access to the Billing Status > Manage Billing Administrators. From there you'll be able to assign more people to become billing administrators.
After making the desired person a billing administrator, then that person will be able to change from the Billing Settings the payment method and start using the company's credit card or whatever else is associated with payments.