What should I have in mind when building OLAP solution from scratch? - sql-server

I'm working for a company running a software product based on a MS SQL database server, and through the years I have developed 20-30 quite advanced reports in PHP, taking data directly from the database. This has been very successful, and people are happy with it.
But it has some drawbacks:
For new changes, it can be quite development intensive
The user can't experiment much with the data - it is locked to a hard-coded view
It can be slow for big reports
I am considering gradually going to a OLAP-based approach, which can be queried from Excel or some web-based service. But I would like to do this in a way that introduces the least amount of new complexity in the IT environment - the least amount of different services, synchronization jobs etc!
I have some questions in this regard:
1) Workflow-related:
What is a good development route from "black box SQL server" to "OLAP ready to use"?
Which servers and services should be set up, and which scripts should be written?
Which are the hardest/most critical/most time-intensive parts?
2) ETL:
I suppose it is best to have separate servers for their Data Warehouse and Production SQL?
How are these kept in sync (push/pull)? Using which technologies/languages?
For me SSIS looks overly complicated, and the graphical workflow doesn't appeal much to me -- I would rather like a text based script that does the job. Is this feasible?
Or is it advantagous to use the graphical client with only one source and one destination?
3) Development:
How much of this (data integration, analysis services) can be efficiently maintained from a CLI-tool?
Can the setup be transferred back and forth between production and development easily?
I'm happy with any answer that covers just some of this - and even though it is a MS environment, I'm also interested to hear about advantages in other technologies.

I only have experience with Microsoft OLAP, so here are my two cents regarding what I know:
If you are implementing cubes, then separate the production SQL Server from the source for the cubes. Cubes require a lot of SELECT DISTINCT column_name FROM source.table. You don't want cube processing to block your mission critical production system.
Although you can implement OLAP cubes with standard relation tables, you will quickly find that unless your data is a ledger-style system you will probably need to fully reprocess your fact and dimension tables and this will require requerying the source database over and over again. That's a large argument for building a separate data warehouse that uses ledger-style transactions for the fact tables. For instance, if a customer orders something and then cancels it, your source system may track this as a status change. In your fact table, you probably need to show this as a row for ordering that has a positive quantity and revenue stream and a row for cancelling that has a negative quantity and revenue stream.
OLAP may be overkill for your environment. The main issue you appeared to raise was that your reports are static and users want access to the data directly. You could build a data model and give users Report Builder access in SSRS, or report writing access in some other BI suite like Cognos, Business Objects, etc. I don't generally recommend this approach since it is way beyond what most users should have to know to get data, but in a small shop this may be sufficient and it is easy to implement. Let's face it -- users generally just want to get the data into Excel to manipulate it further. So if you don't want to give them a web front-end and you just want them to get to the data from Excel, you could give them direct database access to a copy of the production data. The downside of this approach is users don't generally understand SQL or database relationships. OLAP helps you avoid forcing users to learn SQL or relationships, but is isn't easy to implement on your end. If you only have a couple of power users who need this kind of access, it could be easy enough to teach the few power users how to do basic queries in Excel against the database and they will be happy to get this tomorrow. OLAP won't be ready by tomorrow.
If you only have a few kinds of source data systems, you could get away with building a super-dynamic static report. For instance, I have a report that was written in C# that basically allows users to select as many columns as they want from a list of 30 columns and filter the data on a few date range fields and field filter lists. This simple report covers about 40% of all ad hoc report requests from end-users since it covers all the basic, core customer metrics and fields. We recently moved this report to SSRS and that allowed us to up the number of fields to about 100 and improved the overall user experience. Regardless of the reporting platform, it is possible to give users some dynamic flexibility even in the confines of a static reporting system.
If you only have a couple of databases, you can probably backup and restore the databases as your ETL. However, if you want to do anything beyond that, then you might as well bite the bullet and use SSIS (or some other ETL tool). Once you get into ETL for data warehousing, you are going to use a graphic-oriented design tool. Coding works well for applications, but ETL is more about workflows and that's why the tools tend to converge on a graphical UI. You can work around this and try to code a data warehouse from a text editor, but in the end you are going to lose out on a lot. See this post for more details on the differences between loading data from code and loading data from SSIS.
FEEDBACK ON HOW TO USE CUBES WITH A RELATIONAL DATA STORE
It is possible to implement a cube over a relational data store, but there are some major problems with using this approach. The main reason it is technically feasible has to do with how you configure your DSV. The DSV is essentially a logical layer between the physical database and the cube/dimension definitions. Instead of importing the relational tables into the DSV, you could define Named Queries or create views in the database that flatten the data.
The advantage of this approach are as follows:
It is relatively easy to implement since you don't have to build an entire ETL subsystem to get started with OLAP.
This approach works well for prototyping how you want to build a more long-term solution. You can prototype it in 1-2 days and show some of the benefits of OLAP today.
Some very, very large tables don't have to be completely duplicated just to support an OLAP cube. I have several multi-billion row tables that are almost completely standardized fact tables. The only columns they don't have are date keys and they also contain some NULL values on fields that shouldn't have nulls at all. Instead of duplicating these very massive tables, you can create the surrogate date keys and set values for the nulls in the view or named query. If you aren't going to see a huge performance boon for duplicating the table, then this may be a candidate for leaving in a more raw format in the database itself.
The disadvantages of this approach are as follows:
If you haven't built a true Kimball method data warehouse, then you probably aren't tracking transactions in a ledger-style. Kimball method fact tables (at least as I understand them) always change values by adding and subtracting rows. If someone cancels part of an order, you can't update the value in the cube for the single transaction. Instead, you have to balance out the transaction with a negative value. If you have to update the transaction, then you will have to fully reprocess the partition of the cube to replace the value which can be a very expensive operation. Unless your source system is a ledger-style transaction system, you will probably have to build a ledger-style copy in your ETL subsystem.
If you don't build a Kimball method data warehouse, then you are probably using unobscured and possibly non-integer primary keys in your database. This directly impacts query performance inside the cube. It also sets you up for having a theoretically inflexible data warehouse. For instance, if you have an product ordering system that uses an integer key and you start using a second product ordering system either as a replacement for the legacy system or in tandem with the legacy system, you may struggle to combine the data together merely through the DSV since each system has different data points, metrics, workflows, data types, etc. Worse, if they have the same data types for the order id and the order id values overlap between systems, then you must declare a surrogate key that you can use across both systems. This can be difficult, but not impossible, to implement without using a flattened data warehouse.
You may have to build the system twice if you start with the relational data store and then move to flattened database. Frankly, I think the amount of duplicated work is trivial. Most of what you learned building the cube off a relational data store will translate to setting up the new OLAP cube. The main problem, though, is that you will probably create a new cube altogether and then any users of the old cube will have to migrate to the new cube. Any reports built in SSRS or Excel will probably break at that point and need to be rewritten from the ground up. So the main cost of rebuilding the cube is really on rebuilding dependent objects -- not on rebuilding the cube itself.
Let me know if you want me to expand on any of the above points. good luck.

You're basically asking the million dollar question of "How do I build a DWH". This is not really a question that can decisively be answered.
Nevertheless, here is a kickstart:
If you are looking for a minimum viable product, be aware that you are in a data environment, and not a pure software one. In data-heavy environments, it is much harder to incrementally build a product, because the amount of effort to introduce changes in the system is much greater. Think about it as if every change you make in a piece of software has to be somehow backwards-compatible with anything you've ever done. Now you understand the hell Microsoft are in :-).
Also, data systems involve many third-party tools such as DBs, ETL tools and reporting platforms. The choices you make should be viable for the expected development of your system, else you might have to completely replace these tools down the road.
While you can start with a DB cloning that will be based on simple copy SQLs and then aggregating it or pushing it into an OLAP, I would recommend getting your hands dirty with a real ETL tool from the start. This is especially true if you foresee the need to grow. 9 out of 10 times, the need will grow.
MS-SQL is a good choice for a DB if you don't mind the cost. The natural ETL tool would be SSIS, and it's a solid tool as well.
Even if your first transformations are merely "take this table and dump it in there", you still gain a lot in terms of process management (has the job run? What happens if it fails? etc) and debugging. Also, it is easier to organically grow as requirements and/or special cases have to be dealt with.

Related

Architecture recommendation using SQL Server for real-time aggregation and denormalization

We have an enterprise LOB application for managing millions of bibliographic (lots of text) records using SQLServer (2008). The database is very normalized (a complete record might easily be made of up ten joined tables plus nested collections). Write transactions are fine, and we have a very responsive search solution for now, which makes generous use of full-text indexing and indexed views.
The issue is that in reality, much of what the research users need could be better served by a read-only warehouse-type copy of the data, but it would need to be continually copied near real-time (latency of a few minutes is fine).
Our search is optimized by several calculated columns or composite tables already, and we would like to add more. Indexed views cannot cover all needs because of their constraints (such as no outer joins). There are dozens of 'aspects' to this data, much like a read-only data warehouse might provide, involving permissions, geography, category, quality, and counts of associated documents. We also compose complex xml representations of the records that are fairly static and could be composed and stored once.
The total amount of denormalization, calculation and search optimization provokes an unacceptable delay if done completely via triggers, and is also prone to lock conflicts.
I've researched some of Microsoft's SQL Server suggestions, and I would like to know if anyone having experience with similar requirements has can offer recommendation from the following three (or other suggestions that use the SQL Server/.Net stack):
Transactional replication to a read-only copy - but it is unclear from the documentation how much one can change the schema on the subscriber side and add triggers, calculated columns or composite tables;
Table partitioning - not to alter the data, but perhaps to segment large areas of data that currently are recalculated constantly, such as permissions, record type (60), geographical region, etc...would that allow triggers on the transactional side to run with less locks?
Offline batch processing - Microsoft uses that phrase often, but does not give great examples, except for 'checking for signs of credit card fraud' on the subscriber side of transaction replication...which would be a great sample, but how is that done exactly in practice? SSIS jobs that run every 5 minutes? Service Broker? External executables that poll continually? We want to avoid the 'run a long process at night' solution, and we also want to avoid locking up the transactional side of things by running an update-intensive aggregating/compositing routine every 5 minutes on the transactional server.
Update to #3: after posting, I found this SO answer with a link to Real Time Data Integration using Change Tracking, Service Broker, SSIS and triggers - looks promising - would that be a recommended path?
Another Update: which, in turn, has helped me find rusanu.com - all things ServiceBroker by SO user Remus Rusanu. The asyncrhonous messaging solutions seem to match our scenario much better than the Replication scenarios...
Service Broker technology is good for serving your task although there are maybe potential drawback depending on your particular system configuration. The most valuable feature IMO is ability to decouple two kind of processing - writing and aggregation. You will be able to do this even using different databases/SQL Server instances/physical servers in very reliable way. Of course you need to spend some time designing message exchange process - specifying message formats, planning conversations, etc., because this has huge influence on satisfaction from resulting system.
I've used SSBS for my task that was more or less similar - near real-time creation of analytic data warehouse based on regular data flow.

Strategy for generating statistics with user data

I need a general piece of advice, but for the record i use jpa.
I need to generate usage data statistics, eg breakdown of user purchases per product, etc... I see three possible strategies, 1) generate on the fly stats each time the stats are being viewed, 2) create a specific table for stats that i would update each time there is a change 3) do offline processing at regular time intervals
All have issues and advanages, eg cost vs not up to date data, and i was wondering if anyone with experience in this field could provide some advice. I am aware the question s pretty broad, i can refine my use case if needed.
I've done a lot of reporting and the first question I always want to know is if the stakeholder needs the data in real time or not. This definitely shifts how you think and how you'll design a reporting system.
Based on the size of your data, I think it's possible to do real time reporting. If you had data in the millions, then maybe you'd need to do some pre-processing or data warehousing (your options 2/3).
Some general recommendations:
If you want to do real time reporting, think about making a copy of the database so you aren't running reports against production data. Some reports can use queries that are heavy, so it's worth looking into replicating production data to some other server where you can run reports.
Use intermediate structures a lot for reports. Write views, stored procedures, etc. so every report isn't just some huge complex query.
If the reports start to get too complex for doing at the database level, make sure you move the report logic into the application layer. I've been bitten by this many times. I start writing a report with queries purely from the database and eventually it gets too complex and I have to jump through hoops to make it work.
Shoot for real time and then go to stale data if necessary. Databases are capable of doing a lot more than you'd think. Quite often you can make changes to your database structures that will give you a big yield in performance.

Business Intelligence - analyzing events rather than aggregates? What's the right approach

I currently analyze our customer data and trends by a number of SQL queries; and the testing of a hypothesis can be time-expensive.
For instance, we have a table of our customer info and a table of our customer service calls, indexed by customer. I'd like to find out if a particular cohort of customers had more CS issues than another; and if there is any correlation between customer service calls and increased cancel rates.
I was looking into MS's BI studio, as we're running MSSQL 2008 already; but most of what I've read focuses on carefully constructed MDX cubes that aggregate numerical data; so in the above model, I'd have to build a cube of facts (number of CS calls and types) and then use the customer data as dimensions. Fair enough, but in the time it'd take me to do that, I could just write the query manually in TSQL.
My DB is small enough that the speed gains from a separate datamart aren't necessary -- what I'm looking for is a flexible way of looking at my data, by creating a Customer 'Object' and tying all sorts of data, actions and numerical values to them. And I'd rather have the data extracted from my existing tables rather than having to ETL to a separate table.
Ideally at some point, I'd be able to use Data Mining tools for predictive analysis, but right now I'm going after low hanging fruit -- do customers from this ad campaign cancel more than the other one; etc.
Am I barking up the wrong tree with SQL Analysis Services/MDX cubes? Or does what I'm talking about not exist easily to begin with? Any advice, directions to products, or insight greatly appreciated.
It depends on who you want to do the analysis. If you are the one who is going to do the analysis, you know SQL, and you understand the structure of your data, then there's no real benefit to doing extra work to simply change the structure of the data. You want to use BI tools when you want to make that data available to others who don't know SQL, and don't necessarily know the relationships between different tables of data that are out there. You're in essence adding an abstraction layer to hide all this complexity from them, but still allow them to do the analysis. Of course the side effect of the abstraction is that you end up adding some limitations, but the trade-off is that the information is available to more people.
Don't waste your time with SSAS/cubes. Your dataset is small and the scope of your problem is narrow...so there's no need for you to build a cube. Instead, you should give the Excel Data Mining addin a test-run. It's pretty powerful and works well with small datasets. It is the low-hanging fruit I believe you are looking for. Plus, users feel comfortable using Excel.
SSAS is not necessary for creating data mining structures/models is only necessary if you want to automate the process.
Building a cube first only helps when you have a very large dataset. Because of its speed, it will allow the data mining algorithms to run faster. Even if you use SSAS to build a data minining strucutre/model(s), you still don't need a cube...you can build the structure/model(s) off of relational tables.
If you database tables are designed correctly

SQL Server architecture guidance

We are designing a new version of our existing product on a new schema.
Its an internal web application with possibly 100 concurrent users (max)This will run on a SQL Server 2008 database.
On of the discussion items recently is whether we should have a single database of split the database for performance reasons across 2 separate databases.
The database could grow anywhere from 50-100GB over 5 years.
We are Developers and not DBAs so it would be nice to get some general guidance.
[I know the answer is not simple as it depends on the schema, archiving policy, amount of data etc. ]
Option 1 Single Main Database
[This is my preferred option].
The plan would be to have all the tables in a single database and possibly to use file groups and partitioning to separate the data if required across multiple disks. [Use schema if appropriate]. This should deal with the performance concerns
One of the comments wrt this was that the a single server instance would still be processing this data so there would still be a processing bottle neck.
For reporting we could have a separate reporting DB but this is still being discussed.
Option 2 Split the database into 2 separate databases
DB1 - Customers, Accounts, Customer resources etc
DB2 - This would contain the bulk of the data [i.e. Vehicle tracking data, financial transaction tables etc].
These tables would typically contain a lot of data. [It could reside on a separate server if required]
This plan would involve keeping the main data in a smaller database [DB1] and retaining the [mainly] read only transaction type data in a separate DB [DB2]. The UI would mainly read from DB1 and thus be more responsive.
[I'm aware that this option makes it harder for Referential Integrity to be enforced.]
Points for consideration
As we are at the design stage we can at least make proper use of indexes to deal performance issues so thats why option 1 to me is attractive and its more of a standard approach.
For both options we are considering implementing an archiving database.
Apologies for the long Question. In summary the question is 1 DB or 2?
Thanks in advance,
Liam
Option 1 in my opinion is the way to go.
CPU is very unlikely to be your bottleneck with 100 concurrent users providing your workload. You could acquire a single multi-socket server with additional CPU capacity available via hot swap technology to offer room to grow should you wish. Dependent on your availability requirements you could also consider using a Clustering solution to allow for swapping in more processing CPU resource by forced fail over to another node.
The performance of your disk subsystem is going to be your biggest concern. Your design decisions will be influenced by the storage solution you use, which I assume will be SAN technology.
As a minimum you will want to place your LOG(RAID 1) and DATA files(RAID 10 or 5 dependent on workload) on separate LUNS.
Dependent on your table access you may wish to consider placing different Filegroups on separate LUN's. Partitioning your table data could prove advantageous to you but only for large tables.
50 to 100GB and 100 users is a pretty small database by most standards today. Don't over engineer your solution by trying to solve problems that you haven't even seen yet. Splitting it into two databases, especially on two different servers will create a mountain of headaches that you're better off without. Concentrate your efforts on creating a useful product instead.
I agree to the other comments stating that between 50 and 100GB is small these days. I'd also agree that you shouldn't overengineer.
But, if there is a obvious (or not so obvious) logical separation between the entities you store (like you say, one being read-write and the other parts mainly read-only), I'd still split it in different dbs. At least I would design it in a way I could easily factor one piece out. Security would be one reason, management/backup/restore another, easier serviceability (because inherently the design will be better factored and parts better isolated from each other), and, in SQL Server, ability to scale out (or the lack thereof if it is a single database). Separating login and content databases for example often makes sense for bigger web applications.
And, if you really want a sound design, separate your entities in a single db, using different schemas, putting proper permissions on objects, you end up with almost the same effort in my eyes.
Microsoft products like SharePoint, TFS and BizTalk all use several different databases (Though I do not pretend to be aware of the reasons / probably just the outcome of the way they organize their teams).
Especially with regard to that you cannot scale out a single database instance on SQL Server (clustering needs multiple instances), I'd be tempted to split it.
#John: I would never use RAID5. Solves no purpose other than to hurt performance. I agree with the RAID10 approach.
Putting data in another database is not going to make the slightest difference to performance. Performance is a factor of other things entirely.
A reason to create a new database is for maintenance and administration reasons. For example if one set of data needs a different backup and recovery policy or has higher availability requirements.

Should Databases be used just for persistence

A lot of web applications having a 3 tier architecture are doing all the processing in the app server and use the database for persistence just to have database independence. After paying a huge amount for a database, doing all the processing including batch at the app server and not using the power of the database seems to be a waste. I have a difficulty in convincing people that we need to use best of both worlds.
What "power" of the database are you not using in a 3-tier archiecture? Presumably we exploit SQL to the full, and all the data management, paging, caching, indexing, query optimisation and locking capabilities.
I'd guess that the argument is where what we might call "business logic" should be implemented. In the app server or in database stored procedure.
I see two reasons for putting it in the app server:
1). Scalability. It's comparatively hard to add more datbase engines if the DB gets too busy. Partitioning data across multiple databases is really tricky. So instead pull the business logic out to the app server tier. Now we can have many app server instances all doing business logic.
2). Maintainability. In principle, Stored Procedure code can be well-written, modularised and resuable. In practice it seems much easier to write maintainable code in an OO language such as C# or Java. For some reason re-use in Stored Procedures seems to happen by cut and paste, and so over time the business logic becomes hard to maintain. I would concede that with discipline this need not happen, but discipline seems to be in short supply right now.
We do need to be careful to truly exploit the database query capabilities to the full, for example avoiding pulling large amounts of data across to the app server tier.
It depends on your application. You should set things up so your database does things databases are good for. An eight-table join across tens of millions of records is not something you're going to want to handle in your application tier. Nor is performing aggregate operations on millions of rows to emit little pieces of summary information.
On the other hand, if you're just doing a lot of CRUD, you're not losing much by treating that large expensive database as a dumb repository. But simple data models that lend themselves to application-focused "processing" sometimes end up leading you down the road to creeping unforeseen inefficiencies. Design knots. You find yourself processing recordsets in the application tier. Looking things up in ways that begin to approximate SQL joins. Eventually you painfully refactor these things back to the database tier where they run orders of magnitude more efficiently...
So, it depends.
No. They should be used for business rules enforcement as well.
Alas the DBMS big dogs are either not competent enough or not willing to support this, making this ideal impossible, and keeping their customers hostage to their major cash cows.
I've seen one application designed (by a pretty smart guy) with tables of the form:
id | one or two other indexed columns | big_chunk_of_serialised_data
Access to that in the application is easy: there are methods that will load one (or a set) of objects, deserialising it as necessary. And there are methods that will serialise an object into the database.
But as expected (but only in hindsight, sadly), there are so many cases where we want to query the DB in some way outside that application! This is worked around is various ways: an ad-hoc query interface in the app (which adds several layers of indirection to getting the data); reuse of some parts of the app code; hand-written deserialisation code (sometimes in other languages); and simply having to do without any fields that are in the deserialised chunk.
I can readily imagine the same thing occurring for almost any app: it's just handy to be able to access your data. Consequently I think I'd be pretty averse to storing serialised data in a real DB -- with possible exceptions where the saving outweighs the increase in complexity (an example being storing an array of 32-bit ints).

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