We are evaluating RingCentral with Salesforce integration. I would like to know if it is possible to have dev / sandbox instances of RingCentral to develop and test our CTI flows and their integration with Service cloud ?
This dev / sandbox instances will be integrated with our Salesforce sandbox instance.
Thanks for your help
Regards
I am not sure RingCentral Sandbox support Salesforce integration as of now and seems only supports production and will redirect to production as per this reference
https://community.ringcentral.com/questions/10432/ring-central-is-not-letting-me-to-select-sandbox-o.html
You can check this query with their technical support team though here
https://support.ringcentral.com/contact-support.html
What do you mean by CTI workflow ? If you have test data and don't need to use your production data then you can create a simple app with salesforce integration using Sandbox credentials and test your workflow.
Related
how can I create a Salesforce account for developing an app which will be utilised for Salesforce essentials?
You can sign up for a Salesforce Developer Edition org via developer.salesforce.com.
Quite a bit more goes into building an application for the Salesforce AppExchange. You'll want to take some key Trailhead modules like AppExchange Partner Basics and AppExchange App Development, and get very familiar with the ISVforce Guide.
Sing Up on salesforce account https://developer.salesforce.com/signup?d=70130000000td6N
you can following above image step's
Me and my team are working on a product deployed in Azure, all of our backend services will be deployed by using k8s service in Azure and it seems like the most pragmatic and right choice for us.
We also have ReactJS frontend for some of backend services. We deploy them by using Docker and k8s at this moment. We started thinking about scaling of our web apps and found that everything can be done by Azure Web Apps.
I would like to know what is best practice of web app deployment in Cloud(Azure in my case):
Should I use Azure Web App service for this purpose?
Or it is better to keep everything in my k8s cluster
Any link or a book as source of true might be even better :)
Update 1:
I also found out that web apps can be deployed by using Blob Storage and Azure functions to access the static content from the Blob Storage. What do you think?
Azure WebApp is a perfect option for your requirement check this link for more details and guide
we wanted customize our salesforce application via giving the skype conference link while sending the email from the application itself. the application is completely on visualforce pages and controller so i dont see any appexchange app will help on this.
I have already checked the below links though i could not get any integration apis
https://msdn.microsoft.com/en-us/skype/ucwa/onlinemeetinginvitation_ref
https://ucwa.skype.com/websdk
There are no integration Apis as of now. Only you have to write your own integration logic using Skype for Web SDK. It is a bit complicated SDK and not properly documented or maintained. It has tight coupling with Azure AD and video streaming doesn't work in Chrome/Firefox.
Some integration use cases/examples can be found here
Other relevant information.
https://dev.skype.com/
https://github.com/OfficeDev/skype-docs/tree/master/Skype
I am developing an application that requires access to a cloud azure database for the chrome box. The application will only be running on the chrome box device.
It will be required to design the application so that a user of the device can insert, update or delete records in the database.
What is the best approach for this project?
One approach is to use Azure Mobile Services to create a facade for your database that can be easily be called from an HTML app.
Check this tutorial: http://azure.microsoft.com/en-us/documentation/articles/mobile-services-html-get-started/
Is it the "best" approach? Well, you'll have to decide.
Currently i try to connect (via JPA/Datanucleus) with an application, hosted by Google App Engine, to the database service of database.com (Salesforce)
After many hours of reading and trying, i could not find any solution.
So, is it even possible??
Some Information....
Database.com provides JPA: http://forcedotcom.github.com/java-sdk/jpa-provider, but i could not found any sdk on this side, but i found a jar-file hosted by grepcode http://grepcode.com/snapshot/repo1.maven.org/maven2/com.force.sdk/force-jpa/22.0.7-BETA/ - Possibly there is currently no official release ...
The problem is that this SDK from Salesforce needs datanucleus 2.0, but Google App Engine includes only datanucleus 1.1.5. So i try to update theses libaries and found this.... code.google.com/p/datanucleus-appengine/ . I tried a few hours to replace the old libaries and to use the newer, but unsuccessfully. The error was that eclipse could not find some libaries, because the newer libaries, provided by the side above, have different package structure -
I am thankful for any help...
Kotake
The official release of the JPA provider is available on Maven Central:
http://search.maven.org/remotecontent?filepath=com/force/sdk/force-jpa/22.0.7-BETA/force-jpa-22.0.7-BETA.jar
The external connection restriction won't be a limiting factor because the JPA adapter connects to Database.com over https using a SOAP API.
I can't speak to the challenges around getting DN 2.0 running on GAE. Perhaps GAE support can help with that?
As stated here in the App Engine docs, you cannot make direct connections to external servers from GAE (except over http or https using the app engine specific url APIs). You will need to find some other way to get data out of your remote database.
This link describes how to solve your problem:
How to use Force.com Database SDK on Google APP Engine
(He has updated the Saleforce SDK source code to allow it to work without problem on GAE.)